To answer some questions: I'm not from the US and they don't have a line for my country, so I'd rather not have to make a long distance call. I did try many things to solve the problem without having to re-download (which is what I had to do eventually) I did write in a very polite way, despite my anger.

To all those saying they'd romance the trailer versions. That's supposed to happen 32 years before the events of the actual game. Also if any of my toons had the option they'd probably pass... You know, since her ex is the Supreme Commander of the Republic Armed Forces... Not a guy you wanna mess with

New guy here. What was it about?

No "free" mount will keep me away from my trusted Rendili Watchman <3

Couple of days ago I had trouble with the latest patch. It would patch fine on the launcher but in-game it'd be stuck in quick play mode at 99.99% Anyway, I posted here and in the CS forum and got answers only from other user but never from a representative. So I decided to write an in-game ticket to see if I could get some help there. First time the answer took only a couple of hours, but I got a generic copy-pasted answer and my ticket closed without even getting asked if my problem was solved. So I wrote another one, detailing my problem and my bad experience with my later ticket (I even included the number). This time, the answer took about a day... AND IT WAS THE SAME GODDAMNED COPY-PASTED ANSWER AND THEY ALSO CLOSED THE TICKET!!! Seriously, what the ****? I bought this game, I re-subbed like an idiot because f2p is to get subs nothing more, you get pushed all the time to do it to a point where it's a huge pain in the butt. And I get second class service? Am I the only one who get's this crap?

Well I guess I have no choice. All I got from customer support was a generic copy-pasted answer.

I've uninstalled my anti-virus. I'll try one more time, if it keeps getting messed up I may have to re-download everything. Which sucks..

Again, I appreciate the suggestion and I will change it later on, but right now I don't wanna go through the whole pain of re-download. I just wanna fix this so I can play...

I might do that some other time. I just don't wanna download the whole game again! I have a 3mb connection so I would have to leave it downloading for a night or so. I'd rather see if there's something I can do, I mean having to re-download the whole damn thing for a 0.01% seems utterly ridiculous.

And of course it didn't *********** work... You make it sound as if I had a choice? How can I not use it? I didn't see any options in the launcher or in-game for that matter.

This last patch was supposed to be a minor update, yet it took more than 2 hours to INSTALL. It went really fast up til' 95% then awfully slow. Regardless I sat through the whole thing, and after finally logging in I'm stuck in quick play mode at 99.99%! So I deleted the BitRaider folder from the game's installation directory so the game would verify and repair any corrupted files because, unlike any other games I've played, you can't run the repair tool whenever you like. Only when the game detects a problem which is a huge flaw as you can see... I'm just hoping this time it will patch properly, I'm also hoping whomever is in charge of the patches stops screwing around... Also that re-subbing wasn't a mistake.