Hi,
I recently bought SWTOR. I experienced this sound "situation" in my free trial, but assumed that I had fixed it after reading the FAQs which state that I should update my DirectX (done it - twice), and my soundcard drivers (done it - three times to be sure I had the right driver). My specific problem is that the audio is constantly dropping in and out, and occasionally becomes incredibly distorted. Once every 5-10 times I restart the game, it will work fine.
What sort of business practice is this? A prospective buyer was led to believe that the game would function without such an error. Please do not misunderstand me, I understand that all games have bugs, but most games do not have experience destroying bugs that have apparently been happening for 3+ months without acknowledgement or solution. If a game does, the developers generally warn prospective buyers that their service is undergoing difficulties. If I, a small business employee, led a prospective client to believe that my service was something it was not, I would be fired and my employers may well be taken to court.
I paid $75 for a game that does not function as advertised. I know receiving a refund from a company this large is laughable at best, but I would at the very least like to know when this problem will be addressed. I have already made up my mind to no longer subscribe to this game, but I would very much like to enjoy at least a few of the 60 days I paid for.
If anyone has any knowledge regarding this particular problem, I would be very appreciative.