Bioware, despite your many flaws and mistakes i wish to go ahead and say thank you for making a solid attempt at bringing another Starwars MMORPG to the table. Sure its not Starwars galaxies, but that was never your intention to make a game like that, you took the formula that was working at the time and honestly as your first MMO it was a fairly solid attempt and i applaud the fact you are atleast TRYING to improve upon your mistakes. I also accept that fact that you arent super human and you will make mistakes, this is a part of life and something that people really need to sit down and realize instead of sitting here and hating.
the free to play cash shop is a step in the right direction, i just believe that you could have done away with the Quickbar restrictions. the only things i'd like to see atleast for Perferred accounts is the increase in flash-points and warzones on a weekly basis as i feel this would help cut queues down a significant amount. another thing i would like is a Cross-server Queueing system as i think this would also help with the queue times.
So again i say thanks, and please continue to improve and work on your game as this is the only means for me to enjoy starwars in a massively multiplayer medium.