Hello!
I very much like this game (so much I've buyed it ) but in my opinion there are a few features that could aid this game greatly.
-Flashpoint finder, perhaps even cross-realm.
-Cross-realm PvP. On some servers the waiting time for battlegrounds is really long.
-Dual-spec. It would help people that have multi-role classess (like Jedi Guardian can both DPS and Tank).