I fully agree, it's getting stupid. The queue system seems broken, as subscribers don't seem to be getting priority as they should. The server has been laggy as hell over the last few days. There were 22 Makeb instances on pre-order people alone, so can just imagine what it is on now. I think it's urgently time to open up another English EU PVE server and offer free transfers, as this is going nowhere. They've proudly announced player numbers have been increasing, wouldn't that alone justify an extra server at this point?
And yes, I fully expect the server to crash for 4 hours again before I get on this evening, same happened on Tuesday evening, when they ended up doing a lovely rollback, which I hope doesn't happen today, just spent all afternoon doing dailies to cap my standard comms for this week...