In every MMO, there are large groups of people that constantly complain on forums about the game, threaten to quit the game if "their" changes aren't made, and trash the game.
But in the end, they either stay or leave, and those numbers are hardly effected by these false motivations.
I've been playing MMORPG's since 1997. I beta tested UO, EQ, DAOC, WoW, and many others. All of this MMO gaming experience matched up against the two months of SWOR that I've played has led me to one conclusion:
SWOR is the best MMO ever made to date, period.
Leveling in SWOR is actually fun, the character progression is personalized, the story is involving, the gameplay is interactive and exciting.
Sure, there are problems and people wish PvP was more balanced or what have you. EVERY MMO has this issue, and it is an ongoing issue for every game - always.
Yes, server pops have been going down, and people are griping about various issues, but this game is 3 MONTHS OLD, and population decline can be primarily attributed to the end of 2-month subscriptions (who mostly, probably children, didn't have their parents renew the subs)
This game will grow, especially globally, and I'm sure Bioware is not worried by the numerous naysayers here on the forums who are crying. These people exist in every game, and if they don't like it here, where else will they go? WoW? Sure, go back and complain to Blizz about how PvP is pointless and character progression is boring or how their graphics are a decade old and unappealing. They will do the same on WoW forums as they did here - cry and moan until they get fed up and they will come back once new content comes out for SWOR or maybe before then.
This game rocks and I'm sure Bioware will keep improving it. Every game Bioware does is innovative quality and this game is fun with or without the haters.