Just to provide an update, I was told I’m basically SOL. At least I got them to change the description on the items themselves and possibly regarding the “account unlock” label so people don’t make the same mistake in the future.

Very true. Everyone has been very understanding and great about it. Someone on SWTOR Reddit also offered me the same, of which I also politely declined. It is a real good look for the SWTOR community. I'd have been laughed off the WoW forums for a post like this, haha.

I truly appreciate the offer but I wouldn't feel right taking something from others over this. I'm just hoping the ticket will accomplish something. Thank you very much for the offer though!

Unfortunately the description "this bundle contains character perk unlocks" is not descriptive enough to people who are new/returning. I would have never even realized to look into the Legacy, especially because the filter I was using in the store was called "account unlocks." The other stuff I purchased on the account unlocks was account wide, like a hair style etc. The newly added description, added after my ticket and subsequent tickets is descriptive enough, you would think they would make the exception since I was the one who brought it to light. The new description says "the items in this bundle are for a single character." Which if that was the case when I purchased it, I would have known and not used them on a character I have no intention currently of leveling. Oh well, at least I am glad my ticket made BioWare take action to further label the pack and other similar packs, and hopefully it prevents someone in the future from making the same mistake I did. I do have some gold saved, so I'll just unlock some with that, thanks for the tip. I just wanted to level through purely my story without having to do the zone sidequests.

I recently returned after not having played in many years and figured I'd purchase a few things to make my leveling quicker as I am playing mostly single player to experience the stories, specifically the Imperial Agent story as I heard it was great. I searched under the account unlock section of the store and purchased the "Ultimate Leveling Bundle." I used the bundle on my old main, not thinking anything of it, since it was under the account unlock section. Apparently that unlocks stuff for the legacy on that specific character, so now its unlocked on my level 50 and not the character I wanted, let alone account wide like I expected. Before I submitted my ticket, I triple checked where the pack was located, under account unlocks and the description of the item. Nowhere did it say unlocks for an individual character. I wish I would have screenshotted it, but unfortunately I didn't. However, you can see on the swtordata site showing the bullets as listed exactly how they were shown in the store. http://swtordata.com/cartel/cartelitems/149 They came back saying they're BOE and once I wait the requisite three days I can transfer them. Which I had clearly explained in the ticket that I had used them. Since that time, they've added a bullet to them saying "The items in this bundle are available for a single character." I understand I am an idiot for not understanding how the legacy system works before buying it. I am just wondering, is there anywhere else I can reach out to? I am not looking for a refund, I'll deal with it on one character, I'd just like the unlocks to be on my Imperial Agent that I am trying to level.

I started up again recently, and I still have my old info in my signature, heh. I lost a bunch of my names, but I still have Dreadful fortunately. I'm greatly enjoying all the new content.

Decenber 17th still not fixed. It has been well over a year now. This is getting outrageous.

Hence the question mark. Why...all...the... ellipsis...

Maybe its the legacy speed boost? It's a 110% speed boost that lasts for 12 seconds and its on a 20 second cooldown I believe so it can be used often. I just recently purchased it so i haven't tried it in a warzone yet, but from the descriptions you guys are giving it sounds exactly like that.

Portal storms still exist, but the threshold for portal storms are MUCH higher than when you last played. AC was a great game and also had amazing PvP. I played again last year and we had fights upwards of 50-60 people. AC was also massive, and you could just run and find random things all over, little huts here and there, vendors, random lifestones etc.

Apparently I am being stupid, because even with my settings on the absolute LOWEST settings, on a computer that can run RIFT, Lotro etc at max graphics(40+ fps at max), I cannot get above 10 FPS when fighting in the Alderaan warzone. Image that!

From the product page: GPU Clock MHz 880 MHzBus Type PCI-E 2.1Performance StandardMemory Interface Bus (bit)256Memory Type DDR5Memory Size 2048 MB(MB) I mistyped earlier, it isn't the 6870, it is the 6970. I typically play windowed fullscreen, however I still get the frame drop in regular full screen.

When not moving it is subtle so you may not have ever noticed it, but it is there. I really wouldn't be surprised if you saw it while running and trying. I'm eager to hear the results.

Yup, I also have it when I dismount and my companion loads, also when I level and the leveling graphic displays. Opening vendors etc. Basically anything to do with the UI.

Are you serious? You always stop when interacting with the UI? Lets see, I run while opening my map, looking through my inventory, finding the quest item needed for the quest I am running towards. The problem most definitely happens when standing still, the reason people are saying to run is because it is most visual, your character actually jumps. Ask anyone that says it affects them while running, they will tell you it also affects them stationary. Now please, post a video, we have yet to see a naysayer give any proof it doesn't happen to them. Also, this is a completely separate issue, many of us are having significant graphics issues. Framing on computers that than more than handle every single other high end MMO/game out definitely points towards bioware's code and not our computers. It is also a massive difference in quality, I am framing on the lowest settings, when I can run the other games on absolute max and have 30-40+ fps.

So you're saying I need to help myself? That it is my issue? So it is also my friends issues and all these people in this post? I've already done everything possible to the extent of my knowledge, which is way more than your average layman and nothing has fixed my fps issues, on any of my three computers. Obviously all my evidence is anecdotal but it seems like a significant number of people are having issues, as evidenced by this post and many others. Why can't people accept that is may be on Bioware's end? Everyone is so quick to shoot down a legitimate concern just because it doesn't affect you.

Oh really so why do I drop below 10 fps on the absolute lowest settings in alderaan? I play on a Radeon 6870 2 gig, quad core oced to 2.7 ghz, 8 gigs of 1600 mhz ram. Freshly formatted and all drivers are up to date. My computer handles Rift battlegrounds on absolute max, handles LOTRO directx11 on absolute max, but it cannot handle the lowest settings on SWTOR, which is inferior to both in the graphics department. Why is that? Why are my friends also experiencing the same issues with similar computers?

It happens on all my characters, of different races, with or without more inventory purchased. It also happens on all three of my computers of varying hardware. I've done it with and without missions being present. If it doesn't happen to you, please post a video of you opening and closing the inventory. I have yet to see anyone say that and actually provide proof that they can open the bag and closing without a short, significant framerate drop. Literally every single person I know has a framefrate drop when they open their bags.

It is not just happening in illum, the inventory framing happens everywhere for most people.

Some of us cannot enjoy it because of bioware's engine. I want to enjoy this game I really do, but if I cannot play PvP because of an awful framerate. Like I said previously I have a more than adequate computer and I drop below 10 FPS on the absolute lowest settings in Alderaan(the wz). It is not my computer as I freshly formatted it and recently updated the drivers. Is it so hard to believe that their engine isn't optimized for every hardware configuration? Yours may be fine, but their engine is somehow interacting awfully with my system. I run EVERY SINGLE other MMO and game that I have played on high/ultra(games with better graphics like Rift, LOTRO, which use directx11) and never experience less than 30 fps, now I get less than 10 on the lowest settings.

This. Why are all these people here just to say their computer is fine? Congrats? Some of us are having legitimate issues with more than adequate PCs. My computer hanles every single other game on high/ultra in full PvP sessions. But I drop to below 10 FPS on the absolute lowest settings in battles on Alderaan, so like I asked earlier in the thread, if it is on my end what am I doing wrong? Freshly formmated, all drivers are up to date. AMD HD 6870 2 gigs, Quad Core 2.1(2.7 overclocked) Processor, 8 gigs of 1600mhz ram.

Damn, I am surprised you even have issues with that nice of a computer. It seems clear to me that my bottleneck is my processor, it is a dated computer and being a poor college student I unfortunately cannot afford a new one for a little while. It is not overclocked so I'll probably do that soon because I definitely need a performance gain. Still though, there has to be some other issue when a freshly formatted, mid range computer cannot even play the game at the absolute lowest settings without framing hardcore.

My specs: AMD Radeon 6970, 2gigs. Quad core 2.1 Processor, and 8 gigs of ram, freshly formatted. When I enter alderaan I put it on the absolute lowest settings and I still drop below 10 fps in fights. I manage to play LOTRO, Rift and many other games on absolute max or near max and maintain 30 fps, here I cannot handle the lowest settings in PvP. Since many of you're saying it is not bioware's fault and it is my computer, please tell me what am I doing wrong so I can fix it? I seem to run every other game fine. I also experience the inventory hiccups, opening my bag etc has delay/framing. Any insight would be greatly appreciated. Thanks

People are perfectly fine with reading as long as it uses a reasonable amount of formatting and grammar. However, no one will read the ramblings of what seems to be an illiterate twelve year old, it is beneath most of us.

You sound pretty mad.