BTW, is the test server even online anymore? If not, maybe you should bring it back.

Here are some basic things that will help people from getting upset during a patch: 1. Update a test server before actually running the update on the rest of the servers. This way you can find the bugs and problems so the install on the regular servers goes smoothly. 2. If you think the update is going to take 4 hours, don't schedule the update for 4 hours. Assume that there will be issues that you might have to overcome and give yourselves a fudge factor. It would be better to say 6 or 8 and finish in 5 instead of saying 4 and finishing in 5. That makes you look incompetent. Especially when you have failed on numerous events, bugs from eons ago are not getting fixed, and 95% of the updates have run long. 3. Don't update the twitter feed at the time the patch is supposed to be done. You already know that it is not going to be done on time and should have been able to figure it out before time is up. Again, this makes you look incompetent. 4. We all know there have been personnel issues. If you want the best game around you need to hire the best people around. That means paying them top dollar to leave where they're at to join you. Judging by the amount of issues I think it's safe to say that there needs to be some restructuring. 5. Lastly, give the people that send you money each month something to say your sorry for the inconvenience. We are the ones that essentially keep you employed. It gets old to see the same bugs and problems that have yet to be fixed, especially when you know they have been reported. Also, responding to tickets should not take a month.

Minions of Malice Ninja guild - Muze complained about her repair bill and decided to Ninja loot after she already won a piece and a DMC - My repairs were only 50K which is no big deal but she ruined the raid and rooked everyone else out of gear - put Muze on Ignore to prevent this from happening to you. I know you always take a chance that some POS will ninja but when it happens the only thing you can do is let other people know so they don't get hit as well.

I think the story was really good (personally). After I did it the second time and saw that my dark side operative and my light side smuggler had the same quest line I immediately was bored. The main problem is no one want's to do the same story line 15 times to get all their characters through. We already had to do it with Revan. It gets old when no matter what decision you make the story still has the exact same result. I would like to see the story be optional for the rest of you characters after you completed it 100%. Have a pop up that says would you like to story and continue to Odessen or continue. Just start at Odessen and all the decisions that you missed would be made for you based on your alignment. We already have 60 tokens so we can skip 60 levels of story this should not be a big deal. The story line should have been different for each class or at least each side. his doesn't even begin to cover the massive amount of bugs and problems. I am still waiting for a ticket to be answered from 11/20 and I am starting to wonder what I am paying for. On a side note, instead of using the same tired vehicles with a different skin something now would have been a nice change. I would think that since the Zakuul were not originally in contact with the Imp's and Pub's that they would have different technology and different looking vehicles. BTW, the star fortress explosion looks absolutely horrible. Every piece of debris is the exact same shape and size, so lazy of you.