it's a fraudulent charge because they billed me on 2/25 instead of 2/26, when my subscription was set to renew.
there is nothing illegal about what I'm doing because had they charged me on 2/26, I would have been able to successfully cancel my subscription without my card being charged. however, upon explaining the situation to BioWare, BioWare told me "NO REFUNDS, LOL." I immediately explained the situation to my bank, and they told me the claims department would take care of it when they are open during the week.
so, suck my $15.98 refund, BioWare. I'm not playing your game for another month just because you'd like to force me to.