Punishment: Support droids often won't forward "suggestions" to the development team. After I write a ticket they decide is "working as designed", they close it and redirect me to the forum. Coming to the forum breaks immersion in the game. Also, response emails do not contain the body of the ticket that I submitted that they want me to redirect to the forum, so it has to be hand-written again. Suggestion: Add an in-game suggestion box Suggestion: Don't reward the support droids based on how many tickets they can close in an hour. Suggestion: Email the body of the in-game ticket so it does not need to be retyped from scratch in the forum Suggestion: Make ticket history visible out of game Punishment: The "Create Ticket" button does not create anything. It opens another dialog with "search results" and a "Submit Ticket" button. If this dialog gets closed, you lose the ticket that was supposedly already created, and you must retype it. Suggestion: Once the user clicks the "create ticket" button, the ticket should go into the ticket history with an "unsubmitted" status. This will allow the user to come back and decide to submit or close the ticket they spent time writing. The "unsubmitted" status should be indicated by a different color, so the user knows they still need to do something. Punishment: The create ticket dialog is fragile, and easily loses all the information inside if any of the following occur: Crew skill mission reward dialog appears user clicks on another dialog (e.g. mission log) to get more information to add to the ticket the support window is closed Suggestion: The create ticket window should be stateful, and should retain all information the user enters until the user either closes that dialog specifically (not the parent support window), or creates/submits the ticket. Punishment: There is rarely any two-way conversation. Droids usually just close tickets. Suggestion: Allow users to re-open tickets and provide more information if it is obvious that there was a misunderstanding.

I agree, I'd like to roll a neutral character without gear penalties.

Thanks Ancaglon & Jeffko for pointing out the map tile hints. This will reduce some of my map related frustration It would be nice if these subtle differences were more obvious. I run around with the translucent overlay, and depending on the scenery, the differences range from undetectable to barely noticable, though I can see them when I stop.

I enjoy exploring the worlds and reading the lore. I love the idea of having a codex / encyclopedia galactica / hitchikers guide to the galaxy, but I find it extremely frustrating that it can't be completed / unlocked completely. Map Exploration Frustration Mountains and un-traversable terrain shows up as empty hexagons until the entire area has been explored. I like to try to unlock the entire map, but when these things exist, its not obvious which parts are unexplored, and which parts are simply unreachable. If the area is simply unreachable, then it should be revealed with one of the adjacent areas - not with finding the last discoverable area. Exhaustion zones are not indicated on the map there should be a planet achievement for unlocking the entire map Codex Frustrations There are too many bugged codex entries (see this thread: http://www.swtor.com/community/showthread.php?t=104803). Before I came to this realization, I tried to find everything on the first few planets, and just ended up wasting time. Its not always clear how to unlock something. Do i need to complete a quest? Choose the right dialog in a conversation? bestiary discovery seems arbitrary. Sometimes its the first time you see one of those species. Sometimes it seems like you have to kill a certain amount, or kill one in a certain area, or maybe you need to kill one of each variation of that species, or a specific elite version. So far, I don't see a pattern. Sometimes, no matter how many you kill, click on, run past, you never "discover" the beast. Some datacrons listed in 1 planet's achievement, are physically located on another Suggestions modify the codex to have be checklist for all the specific things in each category (notable people, beastiary, species, etc...). The guide might not reveal the exact locations of datacrons and the world boss, but it should give general clues / hints (and include region / sub-region) on how to achieve each goal. If it requires a quest chain to unlock it, indicate who the quest giver is in the clue, and there should be no level cap on starting the quest. Instead of making this the default behavior, maybe there could be a tourism vendor on each planet that sells a "tourist guide" that contains hints on the planet's codex entries (e.g. unlocks the checklist) a tourism vendor could also sell special items to individuals who have explored most / all the planet has to offer (maybe food that is slightly better than the cantina food make a legacy codex, so that one legacy could unlock the entire codex - including both faction and class specific lore. Each character would have its own codex, but the legacy would track the aggregate of all characters.