My redemption code showed up this afternoon in my BestBuy digital library. I applied the code on swtor.com and the cartel coins showed up immediately. I'm happy that BestBuy was able to resolve this (and pretty quickly, relatively speaking). http://forums.bestbuy.com/t5/Gaming-Support/Star-Wars-The-Old-Republic-Cartel-Coin-card-purchase/m-p/679064

-- "We have top men working on it right now." -- "Who?" -- "Top... men"

I was given some BestBuy gift cards for my birthday + a free pet

That's exactly what happened to me... except I didn't call back to ask for a refund. I wonder if I wait until Tuesday if it'll sort itself out.

Hey, I saw that BestBuy is finally offering a Digital Download for the Cartel Coins /w the pet. Anyway, I purchased one this afternoon but I haven't been able to "download" anything. It's supposed to show up in your Best Buy "Digital Library", but mine's been empty for hours. I spent 45 minutes with BestBuy tech support, but they have no idea why it's not showing up in my Library. I had also gifted one to another account & that one won't show up either. So, my question, did anyone else order this online & actually get it to work? BTW, here's the link, in case you're curious: Star Wars The Old Republic 2400 Cartel Coins - Windows [Digital Download] http://www.bestbuy.com/site/Star+Wars+The+Old+Republic+2400+Cartel+Coins+-+Windows+%5BDigital+Download%5D/1000003608.p?id=1000003607&skuid=1000003608&sellerId=