Honestly, I haven't noticed any horrible ability delays. Yes, the combat is slower paced than some MMOs but I don't automatically count that as a negative... just like I prefer slower paced shooters like BF3 to Quake style twitchfests I prefer (somewhat) slower paced combat in MMOs. Basically, I like combat that is decided by who uses the best strategy and tactics, not who can click / press buttons faster or who has the best macros. I do notice a bit of delay at times, but it's certainly well under a second and the only time I ever have an ability fail to fire is when I get stunned / interrupted / etc... or the target gets out of my firing arc during charge-up. Maybe it's a PvP specific problem (I haven't tried warzones yet), or a high level problem (my highest character is 30) or maybe it's different for some people than others, but while I wouldn't call the combat all that responsive I wouldn't call it horribly sluggish either. Certainly if abilities are misfiring that's a significant problem, it is just one I have yet to personally experience. (I mainly play Troopers, Bounty Hunters, and Conuslars but I've tried everything but a Smuggler for at least a bit.)
Incidentally, the most responsive MMO I've played is Dark Age of Camelot. But then that game had to be, since most melee classes had a strong reliance on positional attacks. This game has very few positionals that I've seen so it can be a little more clunky without really ruining things, at least for those of us who do not like gameplay that relies heavily on twitch skills.