Didn't receive my coins. I've checked all my junk folders as well.

Other than my opening where every little bit of threat counts, I've removed maul / shadow strike from my rotation. That gets rid of all issues. Just be sure to your frontstab while you are building aggro to an acceptable level.

My thoughts: stick with the 192 set bonuses. Even more so if you have any of the pre-3.0 bonuses. You probably wouldn't need the -1s kolto wave bonus, so you could do new four piece / rest 198s from the comm vendor. I would definitely take the critical bonus and the decreased energy cost on kolto infusion/kolto pack over the 198s.

Which class is more fun to play for you? If you can answer that, you have your answer. We could all play merc healers, but would that be really enjoyable? The biggest challenges I've seen in HMs, aside from mechanics that everyone needs to learn, is the amount of burst damage that goes out on players. Burst is where the op is weakest, and one of the things that ops do need to learn is how to give out as much burst healing as you can. It'll be weak comparatively, but still. The other thing you may want to learn is how to control overhealing. Ops generally overheal by design, and what is needed in HMs is effective healing-- healing when damage goes out. It's easy to place kolto probes on everyone and keep them up, but how many people actually need those probes? How many probes are still ticking when the player's HP is already at 100%? I enjoy my op because: AOE Healing is arguably the best in the game Shield Probe is love-- compared to others, I take so little damage Far more interesting and challenging than 2.x healing ops Playing the "hardest" healing class well is satisfying Pairing an op with a merc or sorc is a really strong combination of heals

I kind of agree with the "not fun to play anymore" bit, but only while doing dailies or something. Scoundrel Sawbones dps seems extraordinarily low. I usually switch specs during dailies to get them done faster. Scoundrel healing? Incredibly fun. It feels good playing the "hardest" healing class in the game and doing well at it. Merc dps-- don't know, but it seems rather high. It's been a while since I played my mando. Sorc dps-- force storm spam (lol!)

Seconded. Ask to see this guy's 9k parse. He probably didn't do 9k, and if he did, that's like... 7k per second overhealing. A good parse on Rav boss 1 is around 2k-2.5k ehps. That's at least what I get on my scoundrel. My co-healer commando sometimes does a tiny bit better on that fight with ehps. Don't give up. You'll run into douchebags regardless of which class you play and which role you play. If you enjoy your class and role, that's all that counts.

Both are fine. Merc ATM is preferred by the community for their great AOE, spectacular burst, and Hydraulic Overrides. The sage has great burst but is far behind in AOE healing.

Fake it 'till you make it, honestly. Don't tell them that you're new-- it'll just scare the raid leaders. Also, realistically, scoundrel / op healers are fine. However, the community refuses to see that. Guilds clear HM Revan with Mercenary healers and tell everyone that the merc healer is the most preferred type of healer, and people see that as "MERC HEALZ ONLY REROLL MERC LOLOL". Lastly, have you considered trying raid in guild? Raid with people that you know and know you. After a little while and a bit of proving, they'll begin to take the person behind the healer and not the class. That's because they'll know you and your skillset and how proficient you are at healing. Seriously, my progression raid toon is a scoundrel healer. I tried to switch over to sage when 3.0 came out, but the raid and my co-healer basically said no-- they preferred me on my most practiced toon. That, and I suck at sage healing. =)

Excellent guide. Thank you for the work that you do for healers.

Healing to boost numbers is never good. Why heal someone who doesn't need it? But there are other issues in Bulo that might warrant investigation. Are your dps taking unnecessary damage? That fight is all about quick reflexes, avoiding damage as much as possible, and taking out adds quickly. A healer could quickly become overtaxed if the minecarts hit the tank and the load lifters go after a healer and Bulo just threw a barrel at a group of melee dps. Your thinking isn't wrong; heal appropriately when damage goes out. However, comparing SM Coratanni to HM Bulo is like comparing throwing pebbles to nuclear war. The damage phases in those fights are way too different to be compared. It's waaay too easy in SM Coratanni to keep everyone's HP at 100% and have higher HPS as a result. Finally, I'm going to parrot what others have said: until the first clear on a boss, turn off parsec's overlays and even information on the HP bars and get a sense of when the damage is going out and when to prepare for it. Your HPS will go down, but you'll clear.

This, this, and this. I find that many scoundrels pre-3.0 had this rotation down for the entire fight. With the new damage phases, burn phases, and healing profiles, realistically keeping this rotation going for an entire encounter is foolish. It was foolish then and now it is even more foolish. Your healing situations seem spot on! Thanks! TL;DR: Scoundrels were nerfed because we can't SRMP/KC/KP our way through NiM battles anymore. We now need someone with a brain behind that screen. =)

WIthout numbers or hard evidence, I'd say that the old 2 piece is better than the new 6 piece. +15% on KC/RN easily trumps -1s on Kolto Wave, unless I'm seriously devaluating KW. Other scoundrels/ops seem to agree, like Tefia.

These stats are definitely not min-maxed, as I'm still working on getting gear, but my stats are: (Mix of mostly 192s with some 186s here and there) Crit: 435 (26.30%) Surge: 462 (71.84%) Alac: 725 (8.38%) Power: 1971 (Bonus healing: 1328.8) Since 2.x, I've continued to treat alacrity as a dump stat-- once you hit surge dr, start putting points into alacrity. I'm considering taking out some crit in favor of more power as well. So far, however, with these stats, my scoundrel plays pretty smoothly. Healing is rarely an issue if kolto pack is used liberally and wisely. My co-healer on his scoundrel alt is experimenting with taking 500 or so alacrity out of his gear, but I'm not so sure that's a good choice. The theorycrafters seem to think otherwise.

All three healers are viable in endgame operations, but they've all been changed from their 2.x versions. Commando: Highest burst heals, wonderful mobility, Hold the Line. They have decent aoe but their biggest strength by far is their ability to pop out back-to-back single target crits, all while remaining very mobile. This seems to work hand-in-hand with the new damage profiles in hm fps and ops. Scoundrel: The class I WON'T GIVE UP ON EVAR. Their burst is definitely the worst in the game, but they make up for it by having tons of hots and the best aoe in the game. Their mobility took a huge hit and now they are the least mobile healer. Scoundrels are still very viable however, it just takes a greater amount of skill than the scoundrel's 2.x profile. Protip: Never heal reactively to damage. Sage: The class that I know the least about, and it will definitely show, but they now have decent aoe since Salvation was nerfed and good single target burst healing. Rejuvenated Wandering Mend is wonderful to have. And of course, let's not forget about Force Armor, which is essentially an instantaneous burst heal. TL;DR: Don't listen to the haters or the fanboys. Pick a class that feels right and stick with it.