Bioware, we need to talk...
QUOTE=MikeBradley;9708787]
Hi All,
My name is Mike Bradley and I work as a Live Producer on the SWTOR team. As Eric alluded to, I’ve recently been delving into Ranked PvP and I’d like to talk about win trading in our game. As ‘win trading’ has become an umbrella term to describe a number of different cheating behaviors, I feel like it might be helpful to clarify at the onset some different types of manipulation this can refer to.
Conspiring with others to intentionally trade wins & losses Queuing with bots to boost rating earned per win Using multiple accounts to control the outcomes of individual matches
Any form of matchmaking manipulation to coordinate winning and losing is against our Terms of Service. While we are constantly evaluating and improving our existing methods for catching players who cheat, I realize that our current systems for reporting, catching, and punishing this behavior are not perfect. As I read through these forums, I see a lot of understandable frustrations. I think part of the cause of these frustrations is a lack of clarity on our behalf into how we punish individuals we’ve determined to be cheating or otherwise negatively affecting the gameplay experience in PvP. I believe that we can do better, and I’m committed to demonstrating that.
I will be spearheading a number of different efforts in season 11 to more effectively gather feedback from our players, educate the broader team on the nuances of exploitative behavior, catch those who attempt to abuse the system, ensure they are held accountable for their actions, and report back here with as much relevant information as I can provide. There will however be some details that I cannot share, or perhaps specific questions that I cannot answer because doing so would reveal information that would make it easier for cheaters to evade us.
I know that the vast majority of our ranked PvP players play legitimately and, to one extent or another, are having their experience ruined by those who would rather cheat than play fairly. I know that many of you have taken time and effort to send us detailed reports, raise concerns here on the forums, or explain to us all the different ways that you encounter manipulative behavior. Please know that we are listening, that we appreciate your efforts, that we are redoubling our resolve on this front, and that we will be more transparent regarding our actions going forward.
Actions and resets are being finalized throughout the day today for season 10, and top 96 rewards will be delivered early next week. I will report back to this thread to confirm when they have been sent out. Expect to see a lot more of me on here throughout season 11 and hopefully beyond.
Thank you
1. Improve your ****. Solo ranked match making is a bad joke. You win one game - next game you get the scum of the
server. Oh best part you need to win 3 games to make up for one loss.
2. Group ranked is dead. If there are some guilds playing (always the same people) and you queue against them you win a game and they stop queuing. Those "mat farmers" seem to have a free pass when it comes to win trading, since they all have gold rating even though they are really bad players. And according to your rules, if you make an appointment with other groups you wintrade!?!
3. While some innocent players got banned many actual wintraders didn't get banned or got reinstated after 3 days. I could name 3 from the top of my head (and I did report them). Great job. I guess you just go by reports from certain players. Maybe from influencers?