LOL ok ok I have apparently must have thrown out the fan boy bait. I mean jeez do any of you ever even READ the customer service forum? 6 months to a year from now when the game still hasn't been fixed and is free to play guess you guys will wish they had fixed them then. ENJOY. Oh yeah feel free to say anything you want. I don't care. I won't be checking this again.

Look the game itself is fun, and I was really starting to enjoy the story. I will totally agree with that. I truly wanted to enjoy it. However,..... Framerate issues Ability Delay Other General Performance issues Worst patching system on the planet God awful customer service Hero Engine is Fail Etc Etc ...... completely killed it for me. So, yes I want my money back. The game does not work and doesn't work for a LOT of people. Any of you who don't believe me please go take even a short look at the customer service forums. The game needed another solid 4-6 months of work to fix. If I had been able to get even 30-40 hours of enjoyable game out of it then I wouldn't be asking for my money back. But 10 hours of mostly trouble shooting BW's broken game is not my idea of $60 well spent. To top it off I am told by customer service I can have my money back twice and then told to go to Origin. I will figure it out and get my money back or I just won't buy EA anymore, simple as that. Lastly, I truly feel sorry for you fan boys. I understand game loyalty and approve it to a degree. However, you guys are so dead set on defending this game's massive flaws you don't even realize you should be demanding better. We all deserve better. Just imagine how much better your experience would be if the thousands of people who are about to quit didn't and were also fully supporting this game. That would mean a whole lot more subscribers, which means more money for BW, which in turn means more and better content for everyone. Instead of flaming the thousands of people demanding the game get fixed why don't you guys try and support them for once? Otherwise enjoy the gaming ghost town you are about to experience.

You don't happen to have a link to that do you? And to the haters yes I have been trying to get a refund for a couple of weeks now. I played a grand total of maybe 10 hours and most of that was spent trying to fix the 100's of game breaking issues this game has.

...........and Thanks for the BUMP

Ok not going to lie that was pretty funny. BW and EA customer service is NOT

God I am getting so irritated with these crappy customer service people. Beyond not being able to read or speak English they don't even read the previous tickets before giving you dumb information. I am fighting to get my money back for the broken game. First email says for me to email swtor.com from my accounts email address to get my money back. HELLO??? swtor.com is not an email address. After many more emails the most recent says no to a refund and I will have to get it from Origin. ORIGIN SAYS TO GET IT FROM YOU!!! One of you needs to give me and all the other people who are pissed over this broken game our money back. PERIOD!! Greetings Mathew, I am Protocol Droid K8-F2 of Human-Cyborg Relations... I have received your transmission regarding to get you money back. In order to do this, we would ask that you email swtor.com from the email address associated with the account you wish to close. Following receipt of this request your details will be removed from our system. Please note that this will include the deletion of any pre-order code that is registered to that account. Also, we would like to advise you that it is not currently possible to delete a username, so if you decide at some point that you would like to create a new account it will not be possible for you to have the same username as you had on your deleted account. Please do not hesitate to contact us again if there is anything further we can help you with. Galactic Support is our specialty... Sincerely, Protocol Droid K8-F2 aka June Star Wars: The Old Republic Customer Service We would love to hear your feedback on our Customer Service and invite you to fill out the following survey which will help us to continually improve our support! https://www.research.net/s/TOREN?c=2443420 Another Email Greetings Athendar, I am Protocol Droid A0-L9, Human-Cyborg Relations. I have received your transmission regarding your account closure and refund request. Unfortunately we do not have a dedicated email for account cancelation requests. Cancelations are normally done through the SWTOR website by going to this link: http://www.swtor.com/support/helpcenter/1876 On your main account page you can then click on the ‘Subscription’ option in the sidebar menu. Once the subscription management page has opened, you can choose the option to cancel your membership from there. If you are experiencing any issues related to cancelling your subscription, please do not hesitate to contact our Account and Billing support team directly by emailing support@swtor.com or through the following phone numbers: USA: 1-855-GO-SWTOR (1-855-467-9867) UK, Germany, France: 00800 0246 9273 (008000 BIOWARE) If you’re calling from a country other than the USA, UK, France or Germany, you may call us on +44 203 564 2555, but please be advised that international call rates may apply. Please do not hesitate to contact us again if there is anything further we can help you with. Galactic Support is our specialty... Sincerely, Protocol Droid A0-L9 (aka Michael) Star Wars: The Old Republic Customer Service We would love to hear your feedback on our Customer Service and invite you to fill out the following survey which will help us to continually improve our support! https://www.research.net/s/TOREN?c=2791547 Most Recent Email Greetings Mathew, I am Protocol Droid W5-W5 of Human-Cyborg Relations. I have received your transmission regarding your request for a refund. However, we regret to inform you that we are unable to assist you with this since this is an issue with the game that has been purchased through Origin or other retailers. Please conatact the Origin Live Support Team or the game retailer where you have bought the game from for the possibility of a refund. We apologize for any inconvinience that this may cause. Please do not hesitate to contact us again if there is anything further we can help you with. Galactic Support is our specialty. Sincerely, Protocol Droid W5-W5 aka Kenneth Star Wars: The Old Republic Customer Service We would love to hear your feedback on our Customer Service and invite you to fill out the following survey which will help us to continually improve our support! https://www.research.net/s/TOREN?c=2894793

Well you are lucky then. There is a near 160 page thread on the customer service forum with people having major lag/fps issues due to the crappy optimization and lack of multiple threading.

Hey man they did. It was in the 150 page thread on the customer service forum. Took somewhere around 137 pages before they would even acknowledge it. I am not going digging for the link to the comment, but they stated they are sorry and are investigating. No comment made on a fix for now or ever.

I definitely agree with you on the looks and how it runs. It min and recommended settings are drastically low for what you really need to run this game just to make it smooth..... and ugly. I honestly don't mind the ugly. The stutter though is awful. It is the most poorly optimized game I have ever.... and I mean EVER played, and I was in RIFT beta. That game was stupid high, but once you got it running right it looked fantastic. Too many people are having way too many problems who have super high end rigs for this to be a hardware issue. Otherwise the game is fun as hell. Hopefully they fix the FPS problems before it tanks and drags half the players out of it.

obviously you haven't read the massive thread on the issue in the customer service forums huh?

trolls out in force huh?

bump for joy

Like the title says.... Can the large majority of us who are having ridiculous fps/lag spike/game clunkiness problems at least get an acknowledgement that you guys know about it and are working on a fix? Example: Playing the game perfectly on high settings 60+fps for a couple of hours... then the game gets slower and slower Example: Warzones..... seriously? How can I be at 60+ fps and then go into a warzone and all of a sudden my fps drops to 5?? I didn't buy this game to watch a Star Wars slide show. Example: Complete random FPS spikes and drops which changing the graphics settings have absolutely no effect on. Set settings to max 30 fps... Set settings to absolute bottom 25 fps?? Before people come in to flame.... Yes we all know there are some of you experiencing no problems at all (or don't want to say you are or don't realize you are), and you have a crappy/high end rig. Those of us experiencing problems don't really care that a FEW of you aren't having any problems. Great for you here's a cookie. There is a problem client side causing some serious fps lag. I just want to know if BW is at least going to acknowledge it and let us know if a solution is on the way? My Rig: Not the greatest but runs most everything I throw at it on high AMD Phenom 9600 (TLB Patch deactivated for maximum speed) GTX 460 Nvidia 8 Gigs Ram I find it incredibly hard to believe I could run Rift, which in my opinion was a better looking (though less fun) game, at High/Ultra mix and can't seem to get this game to run correctly. Love the game so far, but would love to have a stable smooth experience and be able to PVP at all.

Ok now that I have your attention.... Anyone else getting crazy lag spikes? I am 99% it has nothing to do with my comp. I was on all morning/day with 60fps at high settings (no shadows though). Tonight I log on and I am getting some serious game chugging. Game started fine and then just got slower and slower till it crashed. What gives? Am I the only one on this?

Shameless bump