Your arguments of picking another server is a viable option, sure it is, but thats not an excuse for poor quality of service. If you had to wait 60 minutes at a restaurant to place your order, you'd expect some sort of compensation for your time.... even if theres a 100 other places to eat at. Likewise in this scenario, even if he could go to another server, its not an excuse degradation in service quality. You want him to pick up and move to another server. What if he had spent half a day on his existing one. I'm all for this game, I do like it quite a bit and even though I dont expect any sort of compensation and complete understand the issue at hand, the OP request is nowhere near unreasonable.