I think you may be confusing the Taris campaign with parts of the hunt for Jaesa Willsam.

Sent in a ticket, rep said that I'm most likely logged onto the wrong account, despite using the same log in credentials as I've always had, and to call them too get things sorted out. Fingers crossed things actually get resolved.

Guess I didn't buy the "keep your characters" DLC before I left, thanks for the answers, I'll try bugging customer support. Or just make a new stable, whichever really.

Hello all, just resubbed after a 3 year hiatus and I find that my old stable of characters is gone. I'm playing the same account as before, so that shouldn't be the reason why my character have gone walkabout. I know there was the server merges last November, is that the reason? I only ever got a handful of character to their mid 20s and early 30s, and from what I see that wouldn't be any trouble at all to play through again, but those were still MY characters and I'd much rather pick up again with them. So, can anyone explain to me what's the deal here?