Mostly recently, there have been alot of new bugs and major ones mostly like the one that happenned today, a new major bug occured while the devs were "fixing a bug" that caused the servers to be down for more than 6hours.
I think that the community needs something to compensate this lack professionalism and this lack of "real" content that affect all players in the SWTOR community. I personally feels like you only care about the income thats comming out of this game, for example this year, youve implemented 2 bosses of the new operation and 2 strongholds, fine but it doesn't affect the whole community of this game, all the others updates have been realeses of new gambling real money "cartels packs" (that are filled with reskinned versions of items that were found in older packs) You haven't implemented anything about pvp in a very long time and i think that even the fact that a FOTM class at the moment is ruling the arenas of ranked pvp for more than 6 months without a change to any game breaking utilitis they have is not proffessional the PVP community of SWTOR is important and we need attention and changes to this game regarding PVP and rewards as well. Also, the fact that this game is runnung on a very old engine should be changed and i think that the community will appreciate these changes and they wil also bring alot of new peoples to this DYING MMO.