First, I have to say that I am really impressed with this game. The graphics are amazing, the music and audio quality are just beyond fantastic, the story lines are great, the videos spectacular, game design, etc. - I LOVE IT! Unfortunately it's so popular that there are some horribly long queue times... c'est la vie. I'm sure y'all are doing your best to get it worked out. If there is anything I can do to help, I'm more than happy to bake cookies, make candy, or otherwise feed the dear souls working overtime. And if there are any in Austin suffering from cedar, let me know and I can make up a batch of cedar berry tea. In the meantime, y'all are in my prayers. You've come this far; I know you can do it Blessings, Drummergirl