As the title says. We had to reset the operation in order to complete the third boss in Nightmare Eternity Vault because it wouldn't let anyone click on the consoles for the puzzle. It actually bugged on us three times and we completed it on our fourth attempt. We completed the instance in less than two hours on nightmare mode and my group didn't receive our title, but we did receive the chest for the extra loot. ( http://i639.photobucket.com/albums/uu119/charlesconover/Screenshot_2012-03-20_20_07_46_803860-1.jpg )
We decided to attempt this because in the 1.1.5 Patch notes on March 6 stated, "An issue that could cause buttons to stop responding during the Ancient Pylons encounter has been fixed." Obviously it is still bugged and we were forced to reset the operation because it wasn't fixed. Most of the members from the Operations group wrote in a ticket about the issue and asking if we could have our title granted to us, the name of the members who completed the run on the left, all on the server Veela: http://i639.photobucket.com/albums/uu119/charlesconover/Screenshot_2012-03-20_20_07_35_529215.jpg .
After waiting to hear back from a CSR this was their response to the matter: http://i639.photobucket.com/albums/uu119/charlesconover/CSRresponse.jpg
I really hope that you guys will be able to grant us our title & achievement after stating that the bug with the Ancient Pylons boss was fixed.
Yours truly,
Acrylic of Veela