I fear if their customer service doesn't improve then you may be right. The game itself is great, they got the hard bit right but keep doing stupid things to their customers!

ok so I re-roll on a new server and then a load of other people do the same and there's a queue there now. Do I have to constantly keep re-rolling to be able to play? No problems if I do, just asking...

Huttball is WSG but you can pass the ball = fail. WSG - 2 flags, capture enemy flag and get back to your flag, if your flag is taken you must wait until someone kills their flag carrier. Result = 80% of the people playing didnt pay attention to the flag element of the game and just clusterf*cked in the middle grinding honour. Huttball - 1 ball, starts in the centre, clusterf*ck still happens, but it is centric to the game, run the ball over their line, point scored. Result = 100% of the people are engaged in the game, fast paced, fun. The rest of your post is too boring to warrant a response and I'm sure the 50+ previous pages have adequately shot you down.

Some simple communication eg. How many waves they are doing today, how many people per wave, what are the cut off dates, how many days until everyone is in? And this wouldnt have got so out of control.