With the low population on my server (Mask of Nihilus), there are usually only 1 or 2 level 50 pvp matches going on at a given time. Earlier tonight, I did a quick search of matches and there was only 1 match happening. A couple of my friends and guildmates were in the match. I queued up hoping maybe to get in that match or the next.
I kept an eye on my guild roster to see when they got out so I had an idea when the queue would pop. The match they were in (a huttball) had ended and they were now in a Voidstar. My queue had NOT popped and somehow, even though they had queued after I had, they got into a match before me.
This has happened several times today. At one point, I missed out on 2 matches while others I know queued after I did got into matches before I did.
So yeah, fix the queues already. it's bad enough that I can only get 1-2 matches an hour, but to get skipped....
Also, what's the point of submitting an in-game ticket if the CSR only directs the customer to submit a thread on the forums that will probably be ignored as well?