I can understand why people are angry. Bioware, you're trying to give a rational reply but it seems like you're also trying to pull the wool over people's eyes. Stop and think, you have what, over a million subscribers? Part of that community are also game developers or graphics programmers. They will tear your reasoning apart shred by shred, as can anyone with a logical thought process. You can't use the excuses you've given, period. 1, Other MMO's have offered advanced graphics options, why can't yours? 2, It's not YOUR call if we want to try "ultra" settings. It's ours. And if it's too slow, we'll knock the settings back down. Don't insult our intelligence. Insulting the PC community's intelligence is like sticking your hand in a hornet's nest. 3, It's not difficult to limit the number of 3D HD characters, to 10-20, or a user defiend amount. Again, MMO's have done this before. 4, You are doing your graphics/design team a complete and utter disservice. I feel for them, I really do. Instead of sharp, polished textures which they lovingly designed, we get a blurred mess. If there's more time needed to develop fixes to this, JUST TELL US. More importantly tell us you are going to fix it. We've clearly shown you we want the option of seeing the game as it was meant to be played, we've demonstrated side by side comparisons making it clear we know what the game should look like. Now it's up to you to deliver. No if's, no buts, just a we're looking into it now, and an ETA. Speaking as a PC enthusiast: You are making a grave mistake if you want us to continue to subscribe to a game that looks five years old when we spend £1,000+ on our rigs. Especially when the technology is there, you've just elected to turn it off instead of giving us any control over it. Ridiculous!