Ok I just spoke to customer service, The Shadowlands US server is down, they are investigating an issue with the server. Several times this week players, including myself, have red lined in latency and been kicked from the game, normally you can log back in, but this time it is down as they try to find the cause of bad server communications. I was surprised and impressed at bioware SWTOR customer service available at this time to answer questions, not sure why there is no post about it yet, but this is why the game is down for some. Sadly all my toons are on The Shadowlands US server so now I can not play as well, all other servers are up and running.