Dear Bioware,
[PVE] Make a gear difference between hardmode and nightmare operations loot. One of the coolest things about defeating harder operations (in WoW) is when you walk around with that new piece of armor and you KNOW that its from nightmare mode, same thing goes with the trinkets/relics better relics should drop in harder operations, there is no incentive to do nightmare mode otherwise. You should also increase the difficulty of the end game operations (not by adding buggy content like invisible lightning balls). my guild completes Nightmare KP and Nightmare EV in about 3 hours on 1 day. That is just wayyyyyyy to easy.
[PVP] You are moving the right direction with rated PVP that will keep us going on an endless loop to see who can get the best rating. Move towards arenas someday and try to keep it inventive when it comes to warzones dont just copy WOW. Hutball is one of the coolest PVP warzones ive ever done because of the booby traps and the interactive throwing of the hutball, no other game ive played has that and thats what makes it better then others. Give of a warzone with the illum turrets or something !
Thanks! <3