Hi, Whilst I appreciate that you are bringing on new servers, the current queues on full realms are unacceptable. So, your bringing on new servers, (do you seriously expect people to delete their current characters and just re-roll new ones on these new servers?) will not make much difference to full realms. No this is NOT the answer, remember, all characters are PAYING customers and need to be treated as such or this game will quickly go the way of the dodo as people get fedup. Any form of queueing is unacceptable, people pay to play not to wait. Can you imagine going to an ATM machine, inserting your card and the machine telling you it cannot service your request for 10 minutes? Naturally you would be quite upset, you would probably switch banks. Also, imagine being in a raid or dungeon in the game and the client crashing to desktop, and then having to wait 10 minutes to get back in, is this fair to either you or the other people waiting on you? No it isn't. To be honest, you knew the numbers up front with the amount of pre-orders etc. so having sufficient infrastructure before going live is not rocket science, it's just good planning and management. I suggest you initiate and very quickly, free character transfer so people do not need to queue. If you do not, this great game will go the same way the previous ones did and die. You need to manage this properly sooner rather than later.

Hi, Whilst I appreciate that you are bringing on new servers, the current queues on full realms are unacceptable. So, your bringing on new servers, (do you seriously expect people to delete their current characters and just re-roll new ones on these new servers?) will not make much difference to full realms. No this is NOT the answer, remember, all characters are PAYING customers and need to be treated as such or this game will quickly go the way of the dodo as people get fedup. Any form of queueing is unacceptable, people pay to play not to wait. Can you imagine going to an ATM machine, inserting your card and the machine telling you it cannot service your request for 10 minutes? Naturally you would be quite upset, you would probably switch banks. Also, imagine being in a raid or dungeon in the game and the client crashing to desktop, and then having to wait 10 minutes to get back in, is this fair to either you or the other people waiting on you? No it isn't. To be honest, you knew the numbers up front with the amount of pre-orders etc. so having sufficient infrastructure before going live is not rocket science, it's just good planning and management. I suggest you initiate and very quickly, free character transfer so people do not need to queue. If you do not, this great game will go the same way the previous ones did and die. You need to manage this properly sooner rather than later.