** Not meant as a personal attack....just an observation on the point. No, I don't have an EGA yet**
Ever been to a Starbucks? A Drive-in restuarant? A busy popular resturant? I could go on and on how all of us wait without knowing how long it would be at many very successful businesses probably every week.
I don't remember anywhere that it said that they would tell us EXACTLY when we would get in (Especially not the exact day/hour). That was a buyer expectation (completely unfounded). Then...they did give us a number - "Your EGA will be determined by your pre-order code redemption date". But that wasn't good enough for many.
I couldn't figure out exactly how many were in front of me, but I could come to a reasonable day for EGA based on when I registered my pre-order code. It didn't take alot of detective work to figure out how many pre-orders there were.
"Up to" is used by many, many very successful companies and I doubt that they have to deal with the amonut of 'whining/complaining' that this one has. Nobody forced anybody to sit at their PC the whole time checking email every 5 minutes. It's very disappointing to see people constantly try to rationalize/justify at best "questionable behavior"...it's a very sad commentary on our society indeed.