Thank you for posting this, I've been wanting to type the same thing. You're absolutely correct and I couldn't agree more.

I'm sure its probably been mentioned before but: A small graphical HUD displaying the objectives in Ilum would be much nicer than the current quest log 'occupation' that happens. Constantly find myself dumping the Ilum quests as soon as I leave the zone, which is time a bit silly.

Glad to hear its trading around $20/share again. If only I hadn't bought EA at $45/share after it dropped from $61....

Maybe people whined about doing it, but noone that I know actually did go back to EQ from WoW. I started in EQ, migrated to DAOC upon release and migrated to WoW on release and I did so with the same guild I currently am in. Unfortunately the same can't be said about SWTOR, I know many who have tried and are now gone. With respect to your later statement, I wholeheartedly agree. I can "vote" with my dollars as a consumer. However, as a business owner I also know that I would much rather have a customer express their disappointment to me directly than just have them walk-away for life. My initial post is as constructive as I can make it right now by drawing attention to their deficiencies and the underlying message is one that is intended to be helpful, not harmful -> try harder.

I do not claim to understand what are client side and server side bugs nor how long they take to fix. My underlying point is that what they are currently doing is insufficient, if you think otherwise then I wish you luck next quarter when this game has become "free to play" and dies a slow painful death.

Agreed, however the former didn't really have polished alternatives to revert back to.

Dear Bioware, I've tried to defend you. I've tried to be on your side. I, along with a solid 10 other guild members that have been playing MMO’s for over 10 years together, have been playing your game (or as I call it, beta testing) since the late stages of beta onward. From the onset, we’ve wanted you to succeed and even if you’re unable to dethrone the current MMO king then we’d love for you to at least get some significant market share and be rewarded for a great new online IP. The problem is, you’re dysfunctional. Patience is worn out and people are now starting to revert back to other games. You need to be squashing bugs every single day and yet, you’re not. Time is up and you have no one to blame except yourselves. You’ve allowed sloppy bugs, sloppy design, poor customer server and ‘band-aid’ fixes to persist for too long. The game has been out for over a month now and that’s an eternity in the online gaming world. “But XYZ wasn’t polished/fixed/featuring ___ until….” while this may be true, it doesn’t matter, new standards have been set and the bar is now raised and you either make the competitive bar or you fail, it’s how life works and life isn’t always fair, tough luck. Some of my specific issues: * Ability delay. Substantially improved last week with your small patch. However seemingly worse in your weekly patch yesterday. * Party bugs in warzones. Rather often, more than the 8 person cap get assigned to a team in a warzone creating a permanent game imbalance. This has been occurring since pre-release. * At least 75% of all matches are bugged such that not all players on your team show up in your operation/party frame (which is stupidly frustrating for healers). This has been occurring since pre-release. * Warzone voidstar: One team’s starting barrier can drops before the other resulting in an immediate game advantage that is usually unrecoverable from. This has been occurring since pre-release. * Healers in warzones: If you do your job, as a dedicated healer, even if you heal 400k to 500k in a match, you’ll still most likely only get about 3-5 medals. If a DPS does 200-300k damage, they’ll likely get double that amount of medals. No incentive for serious healers in warzones and as a result, most have now spec’d for DPS/offense and only a small handful of the original base of them actually play as dedicated healer anymore. Massive disparage between medal capacity as a healer vs damage dealer or even tanks. * No disincentive for people to prematurely leave a warzone. Cannot play a single warzone without people leaving if they think they are not going to win. It’s an absolute epidemic. This has been occurring since pre-release. * Sometimes the summary sheet at the end a warzone is simply blank or you’re not able to vote for MVP’s. This has been occurring since pre-release. * Post-Tuesday’s patch, have still had wins in hutball that don’t count towards weekly/daily warzone win credit. This has been occurring since pre-release. * Eternity Vault: still, post-Tuesday patch, a plethora of bugs in normal and hard-mode. Too many to list, I’m tired of being your quality control. 2nd boss, islands spawn without a path to them (not a big deal, but just shows the lack of attention/responsiveness of your development team). Council boss before SOA -- so many times that mobs become immune, and noone has cross-healed or cross damaged other mobs. SOA: when a tank gets mind trapped, unless an off-tank taunts quickly he can despawn due, presumably to a lack of target to hit. SOA if someone is getting thrown mid-air at the 30% mark when he lowers a platform then the person is removed from the fight and not even able to be combat-rezzed. * No “target of target” frame? Is this too much to ask? Are we shooting for the moon here?! This is MMO 101 guys… * Galactic Trade Network – Unless you’ve already delved down into an item you can’t just input the name of an item you’re looking for?! Bug that has been occurring since pre-release. * Merchant sorting filters – so poorly thought out that someone should be fired for the poor implementation. How about searching by slot? Class type? Profession? Make this useful already – existing sorts are awful. * Loot bugs, using both master looter or the ‘roll system’ or if someone disconnects you get weird anomalies --- we had someone pass on all items from the roll system and still end up getting all the items, even ones he couldn’t use. He ticketed this event and nothing was done about it. This has been occurring since pre-release. * Juggernauts – can’t hold agro worth a damn against equally geared DPS classes. To the point that most guilds no longer use Jug’s as their MT’s. Also what the hell is with giving them only 1 AE taunt verses an assassin tank that gets 3 of them??? What exactly were you thinking here? * Character imbalances. Operative nerf? Too late, they’re all battlemasters now –why did this take so long? History repeats itself with mercs and commando’s …. Too late, you’ve missed the boat. * Ilum: First day after changes were made to armaments quest, hours of endless ‘spawn camping’ in opposing faction base went unchecked, many people gaining well over 5 valor levels in a sitting of only an hour or two. No repercussions, caused severe imbalance for the people who were not able to capitalize on this, or simply chose not to because they knew it was wrong. * Ilum: On Prophecy of Five server, just rename this planet to “Imperial”, which is about all you’ll see here outside of the first few hour after the servers come back online on a Tuesday so people can farm their weekly quest by standing outside the republic base. This isn’t fun, it’s a time sink and people would rather not do it altogether. Otherwise, it’s a failed ghost town. Poor incentives for people to go here, poor performance when they all do and completely doesn’t work on servers with massive population imbalances like ours. * Mailing of items. I mailed crafting mats right after yesterdays patch from my main toon to my alternate toon (between the only 2 characters I have on my account). 30 seconds after receiving my mail, I get kicked to the character selection screen, log back in, all mail gone – nowhere to be found on either toons or in either’s mail. I submit a ticket to this effect and get a response saying “closed ticket, insufficient detail, specify characters, etc.” – Is this a joke? What a cop-out and lazy response. GM’s have the toon, it’s the one who submitted the ticket, if you bothered to check the logs it should be clear as day – if you don’t have such logs, then you don’t deserve my monthly fee. I hate that fact that my monthly fee contributes to that lazy GM’s pay cheque. I could probably write another three pages worth of bugs or poorly thought out/implemented things but I’m tired and this takes too much energy. You’re on the edge of a cliff right now Bioware, all the mature players know it. How you react in the coming week or so is going to greatly determine your future. I wish you luck and sincerely hope you get your act together but I’ll also say this: your current responses, patch rate, and quantity as well as quality of ‘fixes’ are not good enough. Best of luck,