You must understand that the devs are not in control, despite people thinking they are complaining to them, they are actually complaining to the marketing service, which in the end makes the decisions. Making a video game is an art, but like cinema or music, most of it is formated by the marketing and the need to make money (or to be greedy, in EA case).
I understand your feelings here, as people are not pointing at the good persons. Take Care & Be Well too, and happy New Year