They say "Balancing this with figuring out when to bring new servers online to help alleviate the size of the queues is part art and part science" - how about you not put someone in charge of doing this that likely failed both art and science in school?
All joking aside - the wait times are crazy! 60-90 minutes is far from acceptable and what is the point of playing on another server when we can't move our toons with us? They need to figure this out fast - no way I'm paying a monthly fee to constantly wait in line.
:mad::mad::mad::mad::mad::mad::mad: