I replied to you explaining the literal meaning of the sentence and you continue to blow off my argument on the basis that I'm the one that can't read English. If you understand it so much better than me, you should be able to explain it. Admitting that you can't means you have no argument.
Second, I did not attack the customer support claimer in any way. Calling out BS is not Ad Hom. I linked you a nice informative article on the subject that contains several sources, kindly go educate yourself.
As for the cost of the game link, I didn't do it so we could argue over how many months EAware needs to recover their investment. I linked it to show that you were talking out of your ***.