I'm just throwing in my vote about the Legacy System - I love it! I make lots of alts because I like to see all the different story lines. SWToR has lots and lots of content and I enjoy taking my time to see it all. I've deleted and rerolled many characters, and I think it's great that I still get to keep the Legacy XP they earned. I also like a last name that ties all of my characters together. When I heard there would be last names, I thought about mine a long time. So, when it was time to choose, I was very deliberate with what I entered. I know that some are frustrated with some parts of the system, but I think most of these can be addressed with a "recustomization" service ( like some of the other games ). I suspect that eventually Bioware will offer a service that let's us change our looks, names and even legacy names. But for now, I bet the biggest thing on their mind is just getting the game launched. Then they can breathe a huge sigh of relief.