The main argument against a matching tool is how it kills the games community.
How is sitting in a general channel, one restricted to a single area I might add, spamming for a healer "community?"
Plus on top of that you have to sit there and same area because you cant go or do anything else
We need some sort of matching tool, I don't care how it works but there needs to be a way to find a group and not have to spam a chat channel while people get bored and leave.
Group falls apart, people tired of waiting and back to square one.