I agree and disagree with the OP. Games like FFXI and WoW have gotten so much simpler once they started appealing more towards casual gamers. FFXI you can literally get to level cap by having a high level friend power level you in 1-2 days. WoW it became hard to find groups of people to do anything as most people didn't have time for it. Some games have been ruined due to the whole casual gamer aspect of it. On the other hand, I agree that most MMOs nowadays is geared towards casual gamers and have made them work, this one for instance. I also agree that casual gamers are also the ones that tend to help others, They are the ones that aren't elitist, rude, arrogant players that the hardcore gamers tend to be. This definitely helps a game when a newbie comes in and needs help with some things. In the end that newbie could turn out to be a good player, which I have seen. All in all, having both types of gamers inthe community helps, but if it sways one way or the other, typically the game suffer. Better to have a balance of both groups of people, one to clear the raids/ops/etc, and the other to clear everything else that the hardcore players don't want to do ever again and only gear up.