lol i have to COMPLETELY agree to this line
they claimed prelaunch that they learned SOOO much from WoWs launch mistakes, but i see absolutely nothing of that
the only thing they learned was how to keep servers stable, but they learned nothing about how to do proper patching/patch testing or downtime, its just as bad as vanilla wow used to be right after launch
edit: even rift is better off in terms of downtime and that game is rather bad