I hate false advertising. You do NOT promote one thing and remove the option for people to have that same experience, regardless of your damn reasons for it, especially if you design an engine to deliberately degrade the quality because your saving the best for your damn voice acting scenes only.
There are people who spent a lot of money building their computers to play a game in the Star Wars universe at max graphical settings that were advertised. Are you going to be fair and recompense them for it?
I dont think your inclined to do so. After all, if your going to so blatanly flip people off for wanting something that you showed everyone that they would get when they bought this game, then why would you do anything of the sort?
Your comments about what the devs say and all that is nothing short than trying to avert a PR disaster and make people continue to stick with a game that is of less quality than you led them to believe.
For crying out loud, World of Warcraft has higher resolution capability over this game. That is sad.
You cheated/robbed/whatever people Bioware and you deserve any and all backlash that you get for doing so.