Mckor
-
Posts
187 -
Joined
Content Type
Forums
Blogs
Events
Articles
Downloads
Gallery
Posts posted by Mckor
-
-
Ironically, installed and game works fine using Mac M1 pro, and crossover. lol
Yeah, I used to run it using WINE on my MacBook Pro with very few issues. Interesting it works with the M1.
-
I'm not sure what more information I can provide the devs, unless they want me to perform a packet capture of the game requesting the server data to see why it is malformed.
-
I'm going to officially rename my guild flagship the "Zephyrus", because it will be hilarious to watch it crash into a planet for 9 days without anyone on the ground noticing or trying to do anything about it.
-
Dev Tracker says they closed a similar thread and merged it with this one about 15 minutes ago, so obviously still aware of the problem.
-
do you think that they will fix this particular issue by the end of the today
No. The previous launcher issue took 7 days, and that was only after about 3 days of us telling them how to fix it, followed by me coming up with a workaround two days before the official repair utility. And that was honestly an easy fix, simply rolling back the launcher and keeping it from updating.
This problem is more complex. There's no way to roll back to a previous build.
Fact is this bug affects a small subset of users, and with the complete disaster of the 7.0 release they are more interested in addressing those bugs than they are in figuring out why the game doesn't work for us. I mean as nice as it would be for them to realize that people not being able to get into the game at all is somewhat more important than "the hide head slot button isn't working right", don't count on it happening.
-
Yep, it's happening to me too. I could play yesterday, but today, it says, that the servers are not available. I hope, there will be a solution soon.
Edit: Nevermind: I just saw, that they took the servers down, so maybe it will be working again afterwards.
I'm guessing you aren't using a Zephyrus laptop if you were somehow able to play yesterday. Zephyrus owners have only been able to play one day since the patch on February 8, and that was last Monday.
-
I can't log in any server of the game
Servers were down for a patch.
-
Today's (Feb 16) 11:15 patch did NOT fix the issue. Server list is still empty.
-
They are taking the servers down in about an hour for a hotfix for some loot related issue, maybe they'll fix our problem too at the same time. If not I encourage everyone to come back and post again. Keep this thread active and high up in the list, make them take notice.
Aaaaand apparently not. Patching got pushed back, and is now delayed indefinitely. I'm just gonna choose to believe it's because of me saying the binding and our issue here might be related
-
I notice the list of known issues does not include "a large number of users unable to play at all because the server list is empty."
-
5. Your "use Ctrl+F" doesn't work and I don't have that keybind remapped. Instead, I get the error message "You have no target". OK, I guess your bug-tracking is itself a bug?
Seriously? Ctrl+F is the standard keybind for the Find command in Windows. They are telling you to use Find in your web browser to check the list and see if your bug is already on it.
-
In regards to the Steam Clean workaround:
The workaround requires cleaning out the game settings stored in %localappdata%\SWTOR. This where various game and character settings are kept, including keybinds.
NOW, notice the various keybind issues. Keybinds are not being kept between game sessions. They are resetting with every load screen. Essentially the game is having a horrendous time reading and writing to %localappdata%\SWTOR. As in it's not writing the character data, or reading back what is already there.
In our case the presence of even one file will cause Steam to not pick up the server list. Doesn't explain why the non-Steam game can't be tricked into retrieving the server list the way the Steam version can, but it's a start.
Typically you see something like this caused by bad path names in the code. It's very easy to misspell something, use %appdata% instead of %localappdata%, and the code will compile, just not do what it is supposed to do because it's reading or writing to the wrong, possibly non-existant location.
Hey Devs! If you bother to read there is some correlation between this bug and the keybinds. Check your file paths.
-
I've also tried running both the launcher and swtor executables in multiple compatibility modes, to try and see if that could help, with no positive results for XP SP3, Win7 and Win8 modes, haven't tried any others.
I hadn't gotten around to trying compatibility modes yet, thank you for testing that.
-
I also used the launcher repair and am still having the issue of no server populating.
The launcher repair tool only fixed the launcher crashing issue. All the files it replaced were overwritten by the patch on the 14th. I'm not sure why they are even asking about it.
Let me clarify: the original problem was with launcher.exe. That now works. The current problem is with swtor.exe. The repair utility doesn't go anywhere near that file.
-
how is this blank server list issue not the most basic issue to fix? In game bugs I get, but seriously
Last week it was the launcher crashing, and it took them 7 days to put out a fix. This week no server lists. All combined people have paid to be able to play 1 day out of 9. Yes, from the 8th (last Tuesday) to the 16th (today) the only day people have been able to play (using official sources) is Monday the 14th.
In general I think the problem is being given a low priority because it only seems to affect people using the Zephyrus series of laptops. But of course this is willful blindness: this is a very popular gaming laptop, and since only subscribers can post here the number of cases is significantly underreported.
They are taking the servers down in about an hour for a hotfix for some loot related issue, maybe they'll fix our problem too at the same time. If not I encourage everyone to come back and post again. Keep this thread active and high up in the list, make them take notice.
-
So this fits with my Wireshark sniffing yesterday:
2022-02-16T07:22:07.524611 43ac ERROR Invalid response received from platform for getShardList request. Status code: 0 [Platform.dozerLib.dozer.ClientServices](clientservices.cpp:bwa::platform::ClientServices::receivedShardList:191) 2022-02-16T07:22:07.524611 43ac WARNING HandlePlatformFailure with error type 4001 : PLATFORM_ERROR_EMPTY_SHARD_LIST [Connect.firestorm.client.OmegaClientApp](omegaclientapp.cpp:OmegaClientApp::HandlePlatformFailure:505)
The game is not getting a valid shard list back from the servers. Watching the network traffic it's not getting a response at all, just an ACK. This tells me that the problem is the game not sending a properly formatted request.
-
I keep seeing this in the launcher log:
Launching update of VCRT2015-2019 due to it not being installed.
That's the Microsoft Visual C++ 2015-2019 runtime. Couple things here:
1. Why isn't the update actually being performed, meaning this error would appear exactly once.
and
2. There's no such version. It was updated, unsurprisingly, years ago. The current version is 2015-2022.
Function-wise the 15-22 version is perfectly compatible with 15-19, but if you are going to do a dependency check you should make sure that dependency actually still exists.
Yup, found the problem, exactly what I thought: "Error 0x80070666: Cannot install a product when a newer version is installed."
-
Steam is still working for me, sure I had to delete and start everything fresh again when I started this morning but i have backups of all my settings just copy the chars info and it still works. still have to set up every char I play on the first time today, but it's pretty moot. The game is so buggy it's barely playable, only things that work are the stuff they didn't touch like GSF.
It's gotta be something in the client settings that get's effed up cuz fresh it works.
It's more than just the client settings. The existence of ANY files in %localappdata%\SWTOR or SWTORPerf causes it to fail. And clearing those out only works for Steam, not the vanilla launcher.
-
I keep seeing this in the launcher log:
Launching update of VCRT2015-2019 due to it not being installed.
That's the Microsoft Visual C++ 2015-2019 runtime. Couple things here:
1. Why isn't the update actually being performed, meaning this error would appear exactly once.
and
2. There's no such version. It was updated, unsurprisingly, years ago. The current version is 2015-2022.
Function-wise the 15-22 version is perfectly compatible with 15-19, but if you are going to do a dependency check you should make sure that dependency actually still exists.
-
If the client is making a request from the server and just not getting the reply it expects... I feel like that can't be a processor issue. I mean I guess it could be, but hey, this hasn't been my line of work for 13 years. What network adapter do your Zephyrus 14s have? Description in device manager is "Intel® Wi-Fi 6 AX200 160MHz."
I thought of this, but I disabled my wifi adapter and plugged in a cable, still didn't work.
-
Ok, getting late, I'm done for the night. I'll continue to look for possible solutions tomorrow.
-
I was able to get mine to work following the steps in my earlier post:
Namely:
- Remove/Re-add SWTOR.exe and Launcher.exe to the Performance exclusion list in Norton 360 settings.
- The first time the game launched, It hung at the loading screen, but eventually went in and I was able to play.
- If you have to quit the game, remove and re-add the executables from Norton again. It won't work without that step.
I realise this is very Norton 360 centric. It maybe that there is no workaround for people with other AV software.
What computer are you using?
Also, if the game requires disabling defenses there is something seriously wrong with it. Sorry, not opening myself up to a possible supply chain attack because a game developer can't write good code.
-
Okay, tried what Peglas did (delete the settings directories from %localappdata%, replace with empty folders, install Steam version). That worked exactly once. As soon as I exited back to desktop the same behavior, empty server list.
Ok, it can be done with Steam, but it requires a clean slate every single time. You have to delete and recreate the SWTOR and SWTORPerf directories in %localappdata%, and delete all the settings files from the game directory. It's not a workable solution because it means sacrificing your UI settings, keybindings, etc. every single time.
-
Okay, tried what Peglas did (delete the settings directories from %localappdata%, replace with empty folders, install Steam version). That worked exactly once. As soon as I exited back to desktop the same behavior, empty server list.
Empty server list
in Bug Reports
Posted
I tried that yesterday, required too many workarounds and loss of all settings, but maybe something changed.
You can install them both at the same time by the way