Why woiuld you expect something to happen that is NOT stated in the information you were given?
You EXPECTED things to be the same as some other MMO you played early access on? This game, for one, is not 'those other games'. You were NOT given information saying you would be on on the first day. you WERE told you MAY get UP TO 5 days early access.
Wake up, learn to read.
They are not liable for your stupidity.