I understand different teams handle different parts of the game but when you continue to release "fluff" content and nothing is done about the current gameplay issues, it looks as though the issues are being ignored. The lag in this game continues to get worse(reported from everyone in our guild). I PVP and currently there is not much to choose from since there really is nothing aside from warzones which most result in unbeleivable lag(HUTTBALL). We have been in Pre-season of Ranked WZs for a while and nothing is heard about the progression, but we get a new race... that subscribers have to pay for. I realize we get a "discount" but I also realize when you get $3000 dollars cash back from buying a new car, you just paid $3000 more in one way or another. The failure of Ilum and yet nothing has been released about its reboot progression. You have others games successful in certain areas to learn from. LOTRO's PVP area, The Etenmoors, has an amazing system in that there are multiple NPC bases that when controlled by a faction, provide that faction much needed assistance when out-numbered. I would consider looking into this and if it has already been done and ilum was what you got, I would look again. I am all for the Cartel Market and its help to support this game. If you look, I have definately spent my share in coins as I very much want this game to succeed. When you release stuff about upcoming dye systems and get everyone excited and then roll out the that you have to pay for a very low chance to get the color you want, nothing says "**** you" to players like this did. There is no way around saying this was only about money. If you thought this was a good dye system then someone else needs to be making these decisions. When this game first came out, my family had 9 subscroptions between my dad, brothers, kids. It is now down to 5 and will be 0 if the game continues to go in this direction. That doesn't mean much but I know we are not the only ones who feel this way.