Server queues are hugely frustrating.
I work 7-5 with commute on each end, cook dinner every evening with my wife, and tend to have odd things round the house that need doing. I can expect about an hour of available gaming time daily, somewhere around 8-10pm EST, assuming I don't have anything else going on (sports, TV, work).
I very much enjoy the game when I'm playing; but if I get online to be stuck in server queues I lose my chance to play. I joined up in pre-release as part of a guild (RP-PVE) that has other members expecting to join after release; and we're already on a server that is frequently full.
I convinced myself that the content justified paying even though I know I will have far fewer hours in a month where I could play than many other gamers, due to my personal time allocation. Finding that I cannot play in those few hours available in bitterly disappointing.
I'm happy to give BW some time through Dec to resolve this but if I cannot reliably get game-time there is no way I'll consider paying for next month's subscription.