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If, by some miracle, they get back to you about it, please let us know. I'm still having the issue, and it's not my Internet (although, they'll probably try to blame my Internet, or my computer, which also isn't the problem).

I feel your pain.

I'm having the same problem. I can't kill the enemy Walkers because there's a massive delay on my abilities. A lot of times, they won't activate at all but will still go on cooldown and put me through a GCD. Meanwhile, the enemy Walkers are allowed to hit me as much as they please. I can't progress because of this on my main. I'd try on other characters, but they're all bugged in Chapter I due to a missing companion issue that Bioware has still refused to address properly.

Good luck on the ASAP part, man. We've been talking about the issue since a couple days after the expansion dropped via early access. Bioware customer service has tried shifting the blame onto my PC almost every time they've reached out to me. They don't want to take responsibility.

Yeah, I checked the patch notes, too. No mention of this bug or any bugs similar to this one. It has also not been acknowledged in the Known Bugs Thread by the devs.

Not even a little. The problem begins after the walker portion of chapter I the part where you pilot the Walker and then go into the Shrine of Healing (now out of the Walker) and fight some mobs after speaking to Senya. The CS person to whom I spoke took control of my account, and when I was given my account back I logged in to find my character IN the Walker, not even to the boss portion of that quest. This means the CS person didn't even make it to the part that was bugged to even have a chance at solving it. I even explained exactly where I was bugged in my various tickets. Their solution is to turn my graphics down. What!? How can a companion missing from my companions' list (to whom I need to speak to further the quest) be a graphics issue? Not to mention, again, that my machine is a monster and has no issue running this game's graphics. Just a fact. Sorry, long-winded, am I.

Oh, it was addressed, just poorly. Customer service guy didn't even take a look at the actual bug. They're not even trying. Part of me wants to play through the chapter as far as I can while recording the whole thing, just so I can upload it with another ticket and be like, "TELL ME IT'S MY COMPUTER AGAIN! SAY IT!!"

UPDATE: As of this post, I am in a live agent chat with someone from customer service about this issue. UPDATE 2: He is accessing my account to try and resolve the issue. But he did try to tell me that it's probably my graphics again. No, it isn't. "Try lowering your graphics and playing in windowed mode." First of all, I always play in windowed mode. Secondly, my graphics drivers are up-to-date and my PC exceeds the requirements to run SWTOR (see OP). Third, just so I could say I tried, I *did* lower my graphics all the way down while in windowed mode (it was excruciating) and the bug persisted. Not my graphics. Lastly (for now), I should have mentioned an idea a friend had to him (she posted on this thread earlier). If this bug is happening to people, check and see if it is on a character that has NOT completed the chapter of KOTFE (the expansion before this one) where they get that companion originally (in this case, Theron Shan - chapter 8/9). If that character has NOT completed those chapters, it's possible that the files are not registered for you in KOTET, which could be why you're not seeing him in your companions list and, therefore, cannot speak to him to further the quest. So, if the issue is not resolved when I get my account back from customer service, I will try this. But I will say this: If people decide to skip KOTFE content (a lot of people do once they've seen it all the first time just so they can get to the new content and level), the files should automatically register and we should have access to all necessary companions from KOTFE so that we can progress in KOTET. This feels like a programming oversight on Bioware's end, because a lot of people get to max level without ever even touching story content, not to mention those people who use boosted characters and immediately start at KOTET. End novel, for now. UPDATE 3: I was given access to my account, and since the customer service guy took control of the character on which I am having this issue, he logged me out while I was IN the walker, which means he didn't even get far enough in the quest to actually see where the bug is occurring, and he tells me that everything seems fine and closes my tickets. I'm speechless... UPDATE 4: I went back and played chapters 8 and 9 of KOTFE. Theron Shan is still not in my list of companions. Therefore, I am still bugged in KOTET.

There's a rumor that has been circulating for at least a year that Bioware does not really work during December. If it's true, it's embarrassing for a company claiming to maintain an MMORPG. If it's not true, it sure feels like it is. So, at the very earliest (assuming the rumor *is* true), we probably won't see results until January. However, I don't know how much stock I would put in this rumor unless you hear from someone who actually works there and has proof of it. Regardless, this is pretty pitiful.

Gg, Bioware. They haven't even put any of these issues in their "known bugs" thread.

I've had the problem for about a week now. Still no response from Bioware after the initial tickets where they both made the problem worse and tried to blame my PC/graphic settings. I will not be blamed.

Let me know if your effort is fruitful.

You're not alone. I went ahead and leveled my sorc by doing heroics, but he's still bugged on that quest. I'm pretty bitter, too.

Guys, I feel your pain here. I reported this bug several times. Here is a link to my post (I reported it in-game and finally had to resort to the forums). WARNING: I HAVE NOT FOUND ANY SOLUTIONS. I'M GIVING YOU A LINK TO MY POST SO YOU CAN SEE THE STRUGGLE THROUGH WHICH I HAVE GONE TRYING TO GET SOME ACTUAL SOLUTIONS TO THIS. Love you all. I promise. http://www.swtor.com/community/showthread.php?p=9146169#post9146169