My answer is... A because i believe that it was their first time for having MMO, I know their Community services is bad but i know it will get better when after launch. So far i think they have tried so hard and work hard. They deserves to have a rest and break, They are human for sake, Nobody can't be like Robot 24/7 and promises everybody what they want whatever, all they do their best to do it. I believe in them, every months, i promise it will getting better.