So, over an hour ago, I call my wife when I leave work to log me in. An hour and 15 minutes later I get home, and I'm stll 256 in line and STILL have "Estimate Wait: < 55m 00s" Hour and a half into this silly little login game of yours, and theres still over a hundred people in front of me.....
As a GM who's been working to pull people into this game from all the other MMO's I've lead guilds in over the past decade, I'm seeing nothing other than a bold faced lie from the OP....
The queues have done nothing other than get markedly worse as more people have been provided their early access. The FACTS do not in any way shape or form even HINT that
You promise? REALLY????
Then riddle me this batman. Why do I have my guildies leaving the server YOU ASSIGNED US TO to find random servers they can play on that don't have a TWO HOUR queue???
If your network engineers and software developers aren't competent enough, and don't have adequate forward thinking to have ALREADY established a mechanism to dynamically allocate resources on your server farm to compensate for the numbers of people that you ALREADY KNOW will be logging on, then you don't deserve a penny of my hard earned cash. You don't deserve a penny of any of my guildie's hard earned cash. Or my friends. Or even the rebel scum that I *had* intended to crush beneath my boot heel....
It's blatantly obvious that you failed to put adequate mechanisms in place to address the server loading you had ALL of the information to anticipate. Simple math.... Even after DAYS of PAYING CUSTOMERS SCREAMING about the login queues, nothing has been done to resolve, or even IMPROVE the situation. Leaving such a blatantly insulting lie posted as the quote above does nothing but add insult to injury.
Hopefully, there is NO question in your mind regarding exactly how I feel about whether Bioware deserves any of the extreme customer loyalty and extensive free advertising they have enjoyed from me from the launch of Baldur's Gate up UNTIL today...
I'm about ready to put a block on my credit card and cancel my subscription. I WILL NOT pay to play a game that shuts the door in my face.....
@ Elfluffo:
BRAVO on your post.
