i had the same problem, i tried reinstalling the game but now its stuck at zero, i tried looking for a solution, i tried, deleting the bit raider files, rebooting my PC, reinstalling the launcher, rebooting my hub, closed all firewalls and their processes in task manager, even tried using both the website and origin to try to install the game. i also tried letting it sit there installing for 6 hours with no activity but the installer itself, no avail. i'm considering calling the tech support number, cus i just paid for monthly sub before i knew about this mess