I feel so much better now.

I have 3 50's and 1 4 levels from 50. Oh and no life either

thats kind of what I was getting at. Its to little to late. If it was account bound it would be a little more useful as I'm starting over on a server with a population on it. Like so many others. I know they are comming. But again they are slow to react.

Thats why I did it that way. figured it would get some attention 8) "Waht is it good for"

Then they should protect that investment!!! Making excuses for them does not FIX anything!!!

Well not to be a troll or a doom sayer. But people are leaving in droves. It not because the game is bad. But lets face it customer sevice SUCKS!!! and they are having some serious tecnical issues that they are slow to own up to. I'm not going anywhere but I to am on a dead server. My question to BW is, is there anybody out there? Are you watching? Because you are sure Slow as hell to react!!! Are you listening? Because I've spent hours on the ticket I talk about below trying to explain things. Trying to better your handeling of things. At the end of the email I added a P.S. with a comment related to the origional ticket. I ended with a LOL so it would be taken as a joke. What I got back was another slap in the face saying my items that I was joking about asking for after so much effort was not going to happen. Again leaving me with the impression that the email I spent so much time composiong and trascribing events as a teaching tool went unread or mearly was skimmed. These things are what is driving people away!!! CSR's insta closing tickets saying there is not enough information and asking for the very info that is already there. Most of wich was included in the first sentence. This ticket was 4 sentances with 1 only having 3 words and another 4 words. I only got any action when I reported the CSR for harassment. LOL The failure to figure out the problem with 1.2 and the many ways you could crash, combined with telling people it was their machines for so long. The customer service is a big reason people are leaving. They need to get a staff that can handel the daily problems that come with MMO's. the tickets they need oversight to weed out the lazy CSR's and get poeple that are going to do the job. Servers have been slow for months. You have 3 PVE servers and 2 PVP servers in northamerica that have a consistant standard population, the rest are dead servers with a light population. Have you not Seen that? Server transfers have been possible for a long time. You have done it before when you opened servers in new areas to get people from there playing on them yet we are still waiting. Why? consolidate the servers sooner rather than later. You have to be faster to react in the MMO game. You have to have really good customer service. 3 out of 5 poeopl I talk to tell me they have not tried your game because they have herd your customer service sucks!!! So not only are you loosing player because of it. It's SOOOOOOOOOOOOOO bad your not getting new ones because of it!!! If it were me I'd take a SERIOUS look at it!!! I Joked that you should hire me in the email then retracted it. You should definatly hire me as a consultant because you staff just doesn't get it. it's killing your game!!!

For Many of us the legacy system really kicked in late. To add to that the trickle/tease effect is just an annoying slap in the face! I like the system, but trickling it in at such a slow rate for your players that have been there from the beginning is just wrong. Here's why. On my first Character I got up to 50 and played on that character most of the time as I was gearing him up running operations. I'm at level 37 legacy but we have people sitting at 48. So at those levels there are no unlocks or anything requiring it. So you start on a new character get a race and class unlock but still hampered by the lack of legacy unlocks. There is a lot to blow your money on. Like a modable legacy set of armor for level 20 for around a million and a level 40 for a mil and a half. But Oh Wait!!! the average player according to you (BW) has less than 400K so its kind of senseless to me to have it if so very few can afford it. Now I have not been as diligent as I could have been and have almost 3 times what the average player has but still that's a lot of credits, and if I want to get as much as possible out of it I need to play the other faction. So now there are all these cool unlocks but hey everything took so long to get here that now I have 6 characters the lowest is 39 and most of the really cool stuff is still not here!!! So now, due to the mass exodus of players due to reasons I'm sure we are all aware of, so I won't go into that. I'm on a dead server with an average of 40 people on fleet during prime time and just grinding. Its like playing that other game I left. So I do some research and find a server that has a good population and is fairly balanced on both sides. Oh and all that legacy stuff I earned what little of it there was. GONE!!! Time to start all over again, Really? Does this seem wrong to anyone else? Things like Race Unlocks should be account bound instead of server bound. As should anything we have to pay for like the astromech droid or mail boxes on ships. Also I would like to add I don't think 2 extra character slots either given or earn through legacy is asking to much.

Sigh... it is not true with this game. I have had friends choose a name I had in Beta that they liked and I can't choose it. It is a good Idea but when you do a friends list and can add by typing /friend and the name the hash tags would never work as you decribe it as unseen

I would like to start by saying sorry if this has already been brought up:D I would like to see the unlocks be account bound instead of server bound. My reasons for this are. First off I was here at opening day. I was in a raiding guild, one of the top on my server. It like so many others is for all intence purposes a dead server with fleet agerage high being around 40 during prime time. I have level 37 legacy on that server, 3 race unlocks all 4 buffs from the 6 characters on the account. non of that matters if I go to a server with a better population. I think at least the race unlocks should be account bound. But its a lot of time spent for somthing that for the bulk of the founding players was to late in comming. Throw us a bone BW!!! Of the US servers only 3 to 5 servers have a Standard server load the majority of the time, the rest are all light low populaton servers. This is forcing many people, the ones that enjoy the game and are most likely your long term players/customers to start all over. If you put in the time to earn it it shold register on account and not server. Throw us a bone BW There is a lot that needs to be done here besides the legacey. They have a lot to do to bring back people and overcome the bad rep that is killing this game. This would be ONE small thing they could do to maintain their current player base. There is much more that could be added to this but I was trying to keep it small and easy to implement.