Before i get started on my rant, i would like to present a few points: I love Star-Wars. I loved the original movies, I liked the first prequel, hell i even managed to enjoy a bit of the second and third prequels. I absolutely love KOTOR and KOTOR2. I played through each countless times. Ive played jedi academy, jedi knight 2, star wars episode I pod racer, etc. I loved mass effect series (until the ending of the third, but ill tell about that in a bit). I loved the way BioWare did story-lines, and the whole ripple effect that spread like wildfire throughout the games. I came to this game with high hopes that it would be no different than my other BioWare experiences. Now for my reasons:
1) Lack of support for problems with payment options: Since launch, i have attempted to subscribe to the game. Every since time i tried, I received an error. I tried credit cards from me, both my parents, even my brother. I tried PayPal, i talked to my bank about potential problems. Nothing worked, and BW did nothing to fix it besides sending me cookie-cutter messages. I was forced to buy time cards. Now i am glad about that, because i can quit easily, which is what will happen.
2) The ridiculous amount of bugs in the main storyline quests for classes: I was lucky with my sorcerer, i will say this right of the bat. I beat the storyline, and loved every moment of it, encountering none of the bugs that existed at the time. my second one was my bounty hunter. I encountered some minor bugs that I could fix with a simple quest reset. it got tedious sometimes because of long quest lines. The worst one of all is the imperial agent. The story has been bugged from day 1. They did not fix it until 2 months later, or so they said. While i played though my story, i did it from start to near finish in about 1 month. I had encountered at least 5 different bugs (not to mention the end game bug) that prevented me from advancing my storyline completely. I had to compromise to a completely different choice to be able to continue my story. the final nail in the coffin for the story was the end one. The fix that was supposed to come today, DID NOTHING. I have replayed the same quest 5 different times now, making the same choice as i did previously because I refuse to back down from my final choice. Yet the quest is still impossible to turn in.
3) The amount of Exploits/Hacks in PVP: I am not a major pvper, but i game the pvp system a try in TOR. It was very fun at the start, with many people of all levels and gear. It was very fun, and consisted solely of people enjoying themselves, with no hacks or exploits. Nowadays, after the ridiculous nerfs to some classes, the amount of hacks and exploits is absolutely ridiculous in lvl50 pvp. You can see people teleporting all over the map, running through walls, spawning the bridge in Voidstar by walking through the force-field, not taking any damage from flames/acid in huttball, having no cool-downs on their most devastating attacks, having infinite power/heat/force.
4) The sheer stupidity of CS support: You can submit a ticket about a hack/exploit being used in pvp, and the ticket gets deleted with no actions, no messages, nothing. They will also push the problem to your end, ignoring their sheer incompetence. Taking my agents story-quest for example. The bug is still there for me, and i submitted a ticket. Immediately I got a response saying that the problem has been fixed and to try again.
5) The lack of follow-through on their promises: Self-explanatory really.
That's my 5 cents there. Don't feel like writing a full-fledged novel for stopping to play.