If you want to have a community you have to provide service quality, the same thing you are not providing as of right now.
If you want a prosper game you have to attend to the complaints of the future clients you are having today to wait for hours to play your game, as they have already payed for the so included upstart and 30 days period, within the game initial pack offer.
If you want to compete with the big ones, you have to provide the same service that the big ones give. Otherwise it will be a total failure.
There is no art in math; math is simple, 1 + 1 equals 2. You made a stress beta, you have your results, you tested your systems and you have the data results to give a solution to this problem. Other thing would be that you dont want to.
Sunday, 1200 am, i just woke up. I had breakfast, went to log in into the game. EU-Server Tomb of Freedon Nadd, 1600 people already in the queue. Do you think thats admissible?. As this is, i can only play on weekends, because during the week, i get from work at 19:00 pm the earliest, and i find a queue of 2000 people.
13€ per month. I want to be a happy paying customer. But as this goes, i wont be paying even for a month,, even because i miss Star Wars Galaxies too much.
Please, fix this. This is the only thing i ask.