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I need assistance when getting into my game


jxxxSpaceDog

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I'm not sure if it's just an issue with me, but whenever I try to log into my account, it says "The login service is unavailable. Details can be found on our Twitter". When we checked we saw nothing, my son then made an account and for some reason his works, and mine doesn't. We've also tried entering the game via steam...same issue. Does anybody know what's going on, or has anyone had this issue aswell?

Any help would be very much appreciated

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On 10/14/2024 at 11:50 AM, OwenBrooks said:

double check the account credentials, so confirm the displayname is correct etc, if need do a password reset and login on the website in a web browser to check login details

login service is unavailable can be caused by the antivirus/firewall blocking the launcher too

We checked the antivirus and firewall thing multiple times, I'm pretty sure that isn't an issue, and I'm certain my credentials are okay, but we'll see

Still thx for the help

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