TheTitleist Posted March 5, 2022 Share Posted March 5, 2022 I'm having issues with the quest "The Tatooine Rundown" to get my companion Mako back (cut scene is not loading) and was told by customer support to "reset the phase". I was told the steps for this was: Visit the cantina area on the fleetRight click character portrain then choose reset phase Well, reset phase is not an option..... Please advise.... https://i.imgur.com/0W9IkDg.jpg Link to comment Share on other sites More sharing options...
Setokai Posted March 6, 2022 Share Posted March 6, 2022 I'm having issues with the quest "The Tatooine Rundown" to get my companion Mako back (cut scene is not loading) and was told by customer support to "reset the phase". I was told the steps for this was: Visit the cantina area on the fleetRight click character portrain then choose reset phase Well, reset phase is not an option..... Please advise.... https://i.imgur.com/0W9IkDg.jpg It's under additional commands Link to comment Share on other sites More sharing options...
TheTitleist Posted March 7, 2022 Author Share Posted March 7, 2022 It's under additional commands It is not - the only option is "Inspect Guild". Link to comment Share on other sites More sharing options...
Setokai Posted March 7, 2022 Share Posted March 7, 2022 It is not - the only option is "Inspect Guild". Did you first travel to tatooine like the mission says? and not take a shortcut like a heroic for example Link to comment Share on other sites More sharing options...
TheTitleist Posted March 7, 2022 Author Share Posted March 7, 2022 Did you first travel to tatooine like the mission says? and not take a shortcut like a heroic for example Yeah, that's why I put a ticket in. I was told to travel to the Cantina area of the fleet and reset my phase first, but I can't get that part done. Link to comment Share on other sites More sharing options...
Dragondog Posted March 8, 2022 Share Posted March 8, 2022 What is the current step in the quest? Link to comment Share on other sites More sharing options...
Bida Posted March 8, 2022 Share Posted March 8, 2022 Did you first travel to Tatooine like the mission says? and not take a shortcut like a heroic for example Did you travel in your ship? Stepping out of your Stronghold or Guild Stronghold wont advance the quest. Travelling in someone elses ship wont advance your quest either. Similarly, simply choosing Tatooine from your map and quick travelling wont do it either. You must do it in your ship. I would suggest starting at the fleet and travelling to Tatooine by selecting it from the star chart on the bridge of your ship. If it still doesn't advance, then you have a problem. Link to comment Share on other sites More sharing options...
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