GabrielleMadina Posted January 29, 2017 Share Posted January 29, 2017 (edited) Dell OptiPlex Desktop, Dual Core 2.0GHz, 4GB, 80GB, DVD, Genuine Windows Professional 32-Bit, Install on a 1tb external drive Cannot install the game on this computer DXdiag ------------------ System Information ------------------ Time of this report: 1/28/2017, 20:54:38 Machine name: WINDOWS-06KAQ7T Operating System: Windows 7 Professional 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.161011-0600) Language: English (Regional Setting: English) System Manufacturer: Dell Inc. System Model: OptiPlex 745 BIOS: Phoenix ROM BIOS PLUS Version 1.10 2.6.6 Processor: Intel® Pentium® Dual CPU E2220 @ 2.40GHz (2 CPUs), ~2.4GHz Memory: 4096MB RAM Available OS Memory: 3318MB RAM Page File: 1375MB used, 5258MB available Windows Dir: C:\windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 32bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: Intel® Q965/Q963 Express Chipset Family Manufacturer: Intel Corporation Chip type: Intel® GMA 3000 DAC type: Internal Device Key: Enum\PCI\VEN_8086&DEV_2992&SUBSYS_01DA1028&REV_02 Display Memory: 256 MB Dedicated Memory: 0 MB Shared Memory: 256 MB Current Mode: 1280 x 1024 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: DELL E173FP Monitor Id: DELA00B Native Mode: 1280 x 1024(p) (60.020Hz) Output Type: HD15 Driver Name: igdumdx32.dll Driver File Version: 8.14.0010.1930 (English) Driver Version: 8.15.10.1930 DDI Version: 9Ex Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 9/23/2009 19:14:54, 536576 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B78E66-6AD2-11CF-1274-D021A3C2C535} Vendor ID: 0x8086 Device ID: 0x2992 SubSys ID: 0x01DA1028 Revision ID: 0x0002 Driver Strong Name: oem137.inf:Intel.Mfg:i965G0:8.15.10.1930:pci\ven_8086&dev_2992 Rank Of Driver: 00F42001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled ------------- Sound Devices ------------- Description: Speakers (SoundMAX Integrated Digital HD Audio Driver) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_11D4&DEV_1983&SUBSYS_102801DA&REV_1004 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ADIHdAud.sys Driver Version: 6.10.0001.7265 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 7/20/2009 14:45:06, 381440 bytes Other Files: Driver Provider: AnalogDevices HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX 2.0 Listen/Src: No, No I3DL2 Listen/Src: No, No Sensaura ZoomFX: No --------------------- Sound Capture Devices --------------------- Description: Microphone (SoundMAX Integrated Digital HD Audio Driver) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: ADIHdAud.sys Driver Version: 6.10.0001.7265 (English) Driver Attributes: Final Retail Date and Size: 7/20/2009 14:45:06, 381440 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF Description: Line In (SoundMAX Integrated Digital HD Audio Driver) Default Sound Capture: No Default Voice Capture: No Driver Name: ADIHdAud.sys Driver Version: 6.10.0001.7265 (English) Driver Attributes: Final Retail Date and Size: 7/20/2009 14:45:06, 381440 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF ------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a Device Name: CZW Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x0E8F, 0x0021 FF Driver: n/a Device Name: CZW Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x0E8F, 0x0021 FF Driver: n/a Poll w/ Interrupt: No ----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x8086, 0x2830 | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 8/16/2016 15:27:20, 259072 bytes | Driver: usbd.sys, 8/16/2016 15:26:55, 6016 bytes ---------------- Gameport Devices ---------------- ------------ PS/2 Devices ------------ + HID Keyboard Device | Vendor/Product ID: 0x0E8F, 0x0021 | Matching Device ID: hid_device_system_keyboard | Service: kbdhid | Driver: kbdhid.sys, 11/20/2010 04:50:10, 28160 bytes | Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes | + Terminal Server Keyboard Driver | Matching Device ID: root\rdp_kbd | Upper Filters: kbdclass | Service: TermDD | Driver: i8042prt.sys, 7/13/2009 18:11:24, 80896 bytes | Driver: kbdclass.sys, 7/13/2009 20:20:36, 42576 bytes | + HID-compliant mouse | Vendor/Product ID: 0x0101, 0x0007 | Matching Device ID: hid_device_system_mouse | Service: mouhid | Driver: mouhid.sys, 7/13/2009 18:45:08, 26112 bytes | Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes | + Terminal Server Mouse Driver | Matching Device ID: root\rdp_mou | Upper Filters: mouclass | Service: TermDD | Driver: termdd.sys, 11/20/2010 07:30:12, 53120 bytes | Driver: sermouse.sys, 7/13/2009 18:45:08, 19968 bytes | Driver: mouclass.sys, 7/13/2009 20:20:44, 41552 bytes ------------------------ Disk & DVD/CD-ROM Drives ------------------------ Drive: C: Free Space: 32.5 GB Total Space: 57.8 GB File System: NTFS Model: WDC WD800JD-75MSA3 ATA Device Drive: E: Free Space: 915.5 GB Total Space: 953.9 GB File System: NTFS Model: Seagate BUP Slim BK USB Device Drive: D: Model: PBDS CDRWDVD DH-48C2S ATA Device Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 03:38:10, 108544 bytes -------------- System Devices -------------- Name: Intel® ICH8 Family PCI Express Root Port 5 - 2847 Device ID: PCI\VEN_8086&DEV_2847&SUBSYS_01DA1028&REV_02\3&172E68DD&0&E4 Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes Name: Intel® ICH8 Family USB Universal Host Controller - 2831 Device ID: PCI\VEN_8086&DEV_2831&SUBSYS_01DA1028&REV_02\3&172E68DD&0&E9 Driver: C:\windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:56, 24576 bytes Driver: C:\windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes Driver: C:\windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes Name: Intel® ICH8 Family PCI Express Root Port 1 - 283F Device ID: PCI\VEN_8086&DEV_283F&SUBSYS_01DA1028&REV_02\3&172E68DD&0&E0 Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes Name: Intel® ICH8 Family USB Universal Host Controller - 2830 Device ID: PCI\VEN_8086&DEV_2830&SUBSYS_01DA1028&REV_02\3&172E68DD&0&E8 Driver: C:\windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:56, 24576 bytes Driver: C:\windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes Driver: C:\windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes Name: Intel® ICH8 Family SMBus Controller - 283E Device ID: PCI\VEN_8086&DEV_283E&SUBSYS_01DA1028&REV_02\3&172E68DD&0&FB Driver: n/a Name: Intel® ICH8 2 port Serial ATA Storage Controller - 2825 Device ID: PCI\VEN_8086&DEV_2825&SUBSYS_01DA1028&REV_02\3&172E68DD&0&FD Driver: C:\windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:36, 15424 bytes Driver: C:\windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes Driver: C:\windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes Driver: C:\windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 20:56:47, 133056 bytes Name: Intel® Q965/Q963 Express Chipset Family Device ID: PCI\VEN_8086&DEV_2993&SUBSYS_01DA1028&REV_02\3&172E68DD&0&11 Driver: n/a Name: Intel® ICH8 Family USB2 Enhanced Host Controller - 283A Device ID: PCI\VEN_8086&DEV_283A&SUBSYS_01DA1028&REV_02\3&172E68DD&0&D7 Driver: C:\windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 46592 bytes Driver: C:\windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes Driver: C:\windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes Name: Intel® ICH8 4 port Serial ATA Storage Controller - 2820 Device ID: PCI\VEN_8086&DEV_2820&SUBSYS_01DA1028&REV_02\3&172E68DD&0&FA Driver: C:\windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:36, 15424 bytes Driver: C:\windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 20:19:03, 42560 bytes Driver: C:\windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 20:26:15, 21584 bytes Driver: C:\windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 20:56:47, 133056 bytes Name: Intel® Q965/Q963 Express Chipset Family Device ID: PCI\VEN_8086&DEV_2992&SUBSYS_01DA1028&REV_02\3&172E68DD&0&10 Driver: C:\windows\system32\DRIVERS\igdkmd32.sys, 8.14.0010.1930 (English), 9/23/2009 19:18:14, 4808192 bytes Driver: C:\windows\system32\igdumd32.dll, 8.14.0010.1930 (English), 9/23/2009 19:18:08, 3829760 bytes Driver: C:\windows\system32\igkrng400.bin, 9/23/2009 19:16:08, 2050952 bytes Driver: C:\windows\system32\iglhxs32.vp, 9/23/2009 19:45:20, 39440 bytes Driver: C:\windows\system32\iglhxo32.vp, 9/23/2009 18:45:12, 60015 bytes Driver: C:\windows\system32\iglhxc32.vp, 9/23/2009 18:45:12, 60226 bytes Driver: C:\windows\system32\iglhxg32.vp, 9/23/2009 18:45:12, 60254 bytes Driver: C:\windows\system32\iglhxa32.vp, 9/23/2009 18:45:12, 1090 bytes Driver: C:\windows\system32\iglhxa32.cpa, 9/23/2009 18:45:12, 1921265 bytes Driver: C:\windows\system32\hccutils.dll, 8.14.0010.1930 (English), 9/23/2009 18:49:04, 94208 bytes Driver: C:\windows\system32\igfxsrvc.dll, 8.14.0010.1930 (English), 9/23/2009 18:49:24, 51712 bytes Driver: C:\windows\system32\igfxsrvc.exe, 8.14.0010.1930 (English), 9/23/2009 19:30:48, 252952 bytes Driver: C:\windows\system32\igfxpph.dll, 8.14.0010.1930 (English), 9/23/2009 18:49:42, 199680 bytes Driver: C:\windows\system32\igfxcpl.cpl, 8.14.0010.1930 (English), 9/23/2009 18:49:34, 119296 bytes Driver: C:\windows\system32\igfxcfg.exe, 8.14.0010.1930 (English), 9/23/2009 19:30:50, 672792 bytes Driver: C:\windows\system32\igfxdev.dll, 8.14.0010.1930 (English), 9/23/2009 18:49:00, 218112 bytes Driver: C:\windows\system32\igfxdo.dll, 8.14.0010.1930 (English), 9/23/2009 18:49:10, 130048 bytes Driver: C:\windows\system32\igfxtray.exe, 8.14.0010.1930 (English), 9/23/2009 19:30:48, 141848 bytes Driver: C:\windows\system32\hkcmd.exe, 8.14.0010.1930 (English), 9/23/2009 19:30:48, 173592 bytes Driver: C:\windows\system32\igfxress.dll, 8.14.0010.1930 (English), 9/23/2009 18:48:52, 5702656 bytes Driver: C:\windows\system32\igfxpers.exe, 8.14.0010.1930 (English), 9/23/2009 19:30:48, 150552 bytes Driver: C:\windows\system32\igfxTMM.dll, 8.14.0010.1930 (English), 9/23/2009 18:49:42, 257536 bytes Driver: C:\windows\system32\TVWSetup.exe, 1.00.0001.0000 (English), 9/23/2009 19:30:50, 8198680 bytes Driver: C:\windows\system32\igfxext.exe, 8.14.0010.1930 (English), 9/23/2009 19:30:48, 173080 bytes Driver: C:\windows\system32\igfxexps.dll, 8.14.0010.1930 (English), 9/23/2009 18:49:36, 23552 bytes Driver: C:\windows\system32\oemdspif.dll, 8.14.0010.1930 (English), 9/23/2009 18:49:38, 59392 bytes Driver: C:\windows\system32\igfxrara.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:08, 252416 bytes Driver: C:\windows\system32\igfxrchs.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:10, 178176 bytes Driver: C:\windows\system32\igfxrcht.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:10, 179712 bytes Driver: C:\windows\system32\igfxrdan.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:10, 280576 bytes Driver: C:\windows\system32\igfxrdeu.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:10, 303616 bytes Driver: C:\windows\system32\igfxrenu.lrc, 8.14.0010.1930 (English), 9/23/2009 18:48:52, 275968 bytes Driver: C:\windows\system32\igfxresp.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:12, 303104 bytes Driver: C:\windows\system32\igfxrfin.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:12, 281088 bytes Driver: C:\windows\system32\igfxrfra.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:12, 303616 bytes Driver: C:\windows\system32\igfxrheb.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:14, 249856 bytes Driver: C:\windows\system32\igfxrita.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:14, 304640 bytes Driver: C:\windows\system32\igfxrjpn.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:14, 206848 bytes Driver: C:\windows\system32\igfxrkor.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:14, 205312 bytes Driver: C:\windows\system32\igfxrnld.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:16, 299520 bytes Driver: C:\windows\system32\igfxrnor.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:16, 280064 bytes Driver: C:\windows\system32\igfxrplk.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:16, 287744 bytes Driver: C:\windows\system32\igfxrptb.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:16, 289280 bytes Driver: C:\windows\system32\igfxrptg.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:18, 294912 bytes Driver: C:\windows\system32\igfxrrus.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:18, 291328 bytes Driver: C:\windows\system32\igfxrsky.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:18, 282624 bytes Driver: C:\windows\system32\igfxrslv.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:18, 277504 bytes Driver: C:\windows\system32\igfxrsve.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:18, 282624 bytes Driver: C:\windows\system32\igfxrtha.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:20, 262656 bytes Driver: C:\windows\system32\igfxrcsy.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:10, 282624 bytes Driver: C:\windows\system32\igfxrell.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:12, 310784 bytes Driver: C:\windows\system32\igfxrhun.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:14, 288256 bytes Driver: C:\windows\system32\igfxrtrk.lrc, 8.14.0010.1930 (English), 9/23/2009 18:52:20, 279040 bytes Driver: C:\windows\system32\ig4icd32.dll, 8.14.0010.1930 (English), 9/23/2009 18:58:12, 4104192 bytes Driver: C:\windows\system32\ig4dev32.dll, 8.14.0010.1930 (English), 9/23/2009 18:58:38, 2686976 bytes Driver: C:\windows\system32\igdumdx32.dll, 8.14.0010.1930 (English), 9/23/2009 19:14:54, 536576 bytes Driver: C:\windows\system32\igfxCoIn_v1930.dll, 1.01.0017.0000 (English), 9/23/2009 19:27:44, 155648 bytes Name: Intel® ICH8 Family USB2 Enhanced Host Controller - 2836 Device ID: PCI\VEN_8086&DEV_2836&SUBSYS_01DA1028&REV_02\3&172E68DD&0&EF Driver: C:\windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 46592 bytes Driver: C:\windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes Driver: C:\windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes Name: Intel® ICH8/ICH8R Family LPC Interface Controller - 2810 Device ID: PCI\VEN_8086&DEV_2810&SUBSYS_00000000&REV_02\3&172E68DD&0&F8 Driver: C:\windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 20:20:43, 13888 bytes Name: Intel® Q963/Q965 PCI Express Root Port - 2991 Device ID: PCI\VEN_8086&DEV_2991&SUBSYS_01DA1028&REV_02\3&172E68DD&0&08 Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes Name: Intel® ICH8 Family USB Universal Host Controller - 2835 Device ID: PCI\VEN_8086&DEV_2835&SUBSYS_01DA1028&REV_02\3&172E68DD&0&D1 Driver: C:\windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:56, 24576 bytes Driver: C:\windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes Driver: C:\windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes Name: Intel® 82801 PCI Bridge - 244E Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_01DA1028&REV_F2\3&172E68DD&0&F0 Driver: C:\windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 07:30:06, 153984 bytes Name: Intel® Q963/Q965 Processor to I/O Controller - 2990 Device ID: PCI\VEN_8086&DEV_2990&SUBSYS_01DA1028&REV_02\3&172E68DD&0&00 Driver: n/a Name: Intel® ICH8 Family USB Universal Host Controller - 2834 Device ID: PCI\VEN_8086&DEV_2834&SUBSYS_01DA1028&REV_02\3&172E68DD&0&D0 Driver: C:\windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:56, 24576 bytes Driver: C:\windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes Driver: C:\windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes Name: Broadcom NetXtreme 57xx Gigabit Controller Device ID: PCI\VEN_14E4&DEV_167A&SUBSYS_01DA1028&REV_02\4&19633CA3&0&00E4 Driver: n/a Name: High Definition Audio Controller Device ID: PCI\VEN_8086&DEV_284B&SUBSYS_01DA1028&REV_02\3&172E68DD&0&D8 Driver: C:\windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 04:59:29, 108544 bytes Name: Intel® ICH8 Family USB Universal Host Controller - 2832 Device ID: PCI\VEN_8086&DEV_2832&SUBSYS_01DA1028&REV_02\3&172E68DD&0&EA Driver: C:\windows\system32\drivers\usbuhci.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:56, 24576 bytes Driver: C:\windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/16/2016 15:26:59, 285696 bytes Driver: C:\windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/16/2016 15:27:20, 259072 bytes ------------------ DirectShow Filters ------------------ DirectShow Filters: WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091 WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091 WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091 MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091 Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091 WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091 WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091 Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091 Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091 DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514 Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23471 WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091 Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514 AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23471 VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23471 SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037 AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715 MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23471 CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514 MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23471 SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23471 VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528 Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514 SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528 Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091 Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23471 MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23471 DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514 Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23471 Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091 ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23471 Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23471 MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528 Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471 Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23471 Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23471 VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514 WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091 VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514 File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514 iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514 iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514 DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471 Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715 Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471 AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23471 RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll, Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091 WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514 MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528 DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514 SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091 Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091 MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514 Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514 StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528 Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514 Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471 AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23471 NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514 AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23471 Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23471 MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23471 Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23471 File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23471 Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285 StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528 AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514 Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23471 File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23471 File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23471 Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514 AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll, AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll, SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll, Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514 Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471 BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669 MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23471 WDM Streaming Tee/Splitter Devices: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 Video Compressors: WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091 WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091 MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091 DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514 MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23471 Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514 Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514 Audio Compressors: WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091 WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091 IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23471 PCM,0x00200000,1,1,quartz.dll,6.06.7601.23471 Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23471 GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23471 CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23471 CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23471 MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23471 Audio Capture Sources: Microphone (SoundMAX Integrated,0x00200000,0,0,qcap.dll,6.06.7601.17514 Line In (SoundMAX Integrated Di,0x00200000,0,0,qcap.dll,6.06.7601.17514 PBDA CP Filters: PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135 PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135 PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135 Midi Renderers: Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23471 Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23471 WDM Streaming Capture Devices: SoundMAX HD Audio I,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 WDM Streaming Rendering Devices: SoundMAX HD Audio O,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 BDA Network Providers: Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514 Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514 Multi-Instance Capable VBI Codecs: VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514 BDA Transport Information Renderers: BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669 MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514 BDA CP/CA Filters: Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135 Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135 PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135 XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135 WDM Streaming Communication Transforms: Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091 Audio Renderers: Speakers (SoundMAX Integrated D,0x00200000,1,0,quartz.dll,6.06.7601.23471 Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23471 Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23471 DirectSound: Speakers (SoundMAX Integrated Digital HD Audio Driver),0x00200000,1,0,quartz.dll,6.06.7601.23471 --------------- EVR Power Information --------------- Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) Quality Flags: 2576 Enabled: Force throttling Allow half deinterlace Allow scaling Decode Power Usage: 100 Balanced Flags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 50 PowerFlags: 1424 Enabled: Force throttling Allow batching Force half deinterlace Force scaling Decode Power Usage: 0 Edited January 29, 2017 by GabrielleMadina Link to comment Share on other sites More sharing options...
OwenBrooks Posted January 29, 2017 Share Posted January 29, 2017 (edited) from http://www.swtor.com/info/faq Minimum Game Requirements What are the system requirements for the game? Processor: AMD Athlon 64 X2 Dual-Core 4000+ or better Intel Core 2 Duo 2.0GHz or better Operating System: Windows XP Service Pack 3 or later RAM: Windows XP: 1.5GB RAM Windows Vista and Windows 7: 2GB RAM Note: PCs using a built-in graphical chipset are recommended to have 2GB of RAM. Star Wars: The Old Republic requires a video card that has a minimum of 256MB of on-board RAM as well as support for Shader 3.0 or better. Examples include: ATI X1800 or better nVidia 7800 or better Intel 4100 Integrated Graphics or better Only chance is to update the video driver via this link and pray, note there also appears to be a crash issue with 32bit OS at present so if that occurs then see this link Edited January 29, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
GabrielleMadina Posted January 29, 2017 Author Share Posted January 29, 2017 from http://www.swtor.com/info/faq Minimum Game Requirements What are the system requirements for the game? Processor: AMD Athlon 64 X2 Dual-Core 4000+ or better Intel Core 2 Duo 2.0GHz or better Operating System: Windows XP Service Pack 3 or later RAM: Windows XP: 1.5GB RAM Windows Vista and Windows 7: 2GB RAM Note: PCs using a built-in graphical chipset are recommended to have 2GB of RAM. Star Wars: The Old Republic requires a video card that has a minimum of 256MB of on-board RAM as well as support for Shader 3.0 or better. Examples include: ATI X1800 or better nVidia 7800 or better Intel 4100 Integrated Graphics or better Only chance is to update the video driver via this link and pray, note there also appears to be a crash issue with 32bit OS at present so if that occurs then see this link Dell OptiPlex Desktop, Dual Core 2.0GHz, 4GB, 80GB, DVD, Genuine Windows Professional 32-Bit, 17" Monitor (brands vary), Keyboard, Mouse Link to comment Share on other sites More sharing options...
GabrielleMadina Posted January 29, 2017 Author Share Posted January 29, 2017 Dell OptiPlex Desktop, Dual Core 2.0GHz, 4GB, 80GB, DVD, Genuine Windows Professional 32-Bit, Install on a 1tb external drive Link to comment Share on other sites More sharing options...
OwenBrooks Posted January 30, 2017 Share Posted January 30, 2017 (edited) Sorry if it wasnt clear your video card does not meet the minimum requirements for the game Chip type: Intel® GMA 3000 so saying that use the intel driver utillity I previously linked and update the 2009 video driver you have and pray Only chance is to update the video driver via this link and pray, note there also appears to be a crash issue with 32bit OS at present so if that occurs then see this link Edited January 30, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
GabrielleMadina Posted January 30, 2017 Author Share Posted January 30, 2017 (edited) Please help Hello Deidre, Thank you for contacting us, My name is Andres, I am the technician assigned to this ticket and will be happy to assist you today. According to those specifications, the game should run with no problem. However if you are experiencing problem or encountering errors please contact the program/game developer for troubleshooting steps Thank you for being a valued customer of Linked PC Let me know if you have any questions or if I can be of further assistance, Linked PC:eek: Edited January 30, 2017 by GabrielleMadina Link to comment Share on other sites More sharing options...
dr_mike Posted January 30, 2017 Share Posted January 30, 2017 The poster is showing that they're running DirectX 11. The card only supports DirectX 9. I'm real bad with hardware, especially video, so I don;t know if windows will downgrade itself to using some sort of 9 emulation. What specifically happens when you try to run the game? Link to comment Share on other sites More sharing options...
OwenBrooks Posted January 31, 2017 Share Posted January 31, 2017 (edited) Not sure what the confusion is the video card is below requirements, best chance to see if it will run the game is to update the 2009 video driver , but even then it will likely freeze on cutscenes and not perform too well Chip type: Intel® GMA 3000 so saying that use the intel driver utillity I previously linked and update the 2009 video driver you have and pray Only chance is to update the video driver via this link and pray, note there also appears to be a crash issue with 32bit OS at present so if that occurs then see this link I am explaining this ok ? seems it isnt being understood, sure hope they didnt pay for that response from Linked-PC Edited January 31, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
OwenBrooks Posted January 31, 2017 Share Posted January 31, 2017 (edited) The poster is showing that they're running DirectX 11. The card only supports DirectX 9. I'm real bad with hardware, especially video, so I don;t know if windows will downgrade itself to using some sort of 9 emulation. What specifically happens when you try to run the game? swtor is DirectX 9Ex issue is the card is below requirements , however i have seen some 3000 work albeit not well , the 2009 video driver will be contributing at present Edited January 31, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
OwenBrooks Posted January 31, 2017 Share Posted January 31, 2017 (edited) If any further technical help is required please post at EA AnswersHQ per this link however I will provide the information already here in the bug report forum Edited January 31, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
GabrielleMadina Posted January 31, 2017 Author Share Posted January 31, 2017 Error c7 is the program encountered an internal error and will exit. Incompatible system. I never even get to the server screen. Link to comment Share on other sites More sharing options...
OwenBrooks Posted February 1, 2017 Share Posted February 1, 2017 (edited) Correct C7 "Incompatible system" means the system does not meet the minimum game requirements update the video driver if that doesnt work , then you need to buy a better video card Edited February 1, 2017 by OwenBrooks Link to comment Share on other sites More sharing options...
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